Manager - Performance And Rewards

About MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG is one of the world s leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the world s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFG s shares trade on the Tokyo Nagoya and New York stock exchanges For more informat About Us MUFG Bank Ltd is Japans premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Banks parent Mitsubishi UFJ Financial Group Inc MUFG is one of the worlds leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFGs shares trade on the Tokyo Nagoya and New York stock exchanges MUFG Global Service Private Limited Established in 2020 MUFG Global Service Private Limited MGS is 100 subsidiary of MUFG having offices in Bengaluru and Mumbai MGS India has been set up as a Global Capability Centre Centre of Excellence to provide support services across various functions such as IT KYC AML Credit Operations etc to MUFG Bank offices globally MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas EMEA and Asia Pacific About the Role Position Title SME Specialist MGS Performance and Rewards P R GHR Corporate Title Assistant Vice President Manager Reporting to Vice President MGS Head of Performance and Rewards P R GHR Location Bengaluru Job Profile Project Canyon is HRs global target operating model transformation It sets a new globally aligned direction for HR guided by industry-leading practices to achieve greater alignment and more efficient delivery of HR services to add deeper value to the business The SME Specialist MGS Performance and Rewards covering Compensation and Benefits will support the development tactical implementation and on-ground delivery of the GHR MGS P R target operating model as part of GHRs transformation Key responsibilities include Serving as a P R offshoring Subject Matter Expert and advisory team member to the Global P R COE Project Canyon Steering Committee and Offshoring Outsourcing O O Leads to help determine which services and underlying processes should be offshored to MGS Developing and implementing the P R operating model processes and procedures required to successfully receive operationalize and sustain the GHR P R services and processes transitioned to MGS Support the Vice President MGS Head of Performance and Rewards P R to help plan and execute the transition of the agreed services and underlying processes to be offshored to MGS including completion of the internal due diligence and governance steps Position details This position will report directly to the Vice President MGS Head of Performance and Rewards P R GHR and will be responsible for standing up and operationalizing the GHR P R MGS service delivery model This role will interact with senior leaders and team members from across Global P R COE and the company to drive the GHR P R target operating model outcomes and deliver results This is a 40-hour per week position with Monday through Friday work hours The position works globally and scheduling flexibility is required to allow for regular meetings and connectivity with colleagues in the Americas APAC and EMEA time zones Roles and Responsibilities Serve as an offshoring Subject Matter Expert and support the Vice President of GHR - Performance and Rewards to help plan and execute the transition of the agreed services and underlying processes to be offshored to MGS including completion of the required internal due diligence and governance steps prior to go-live Leverage offshoring experience and expertise to infuse leading practices and lessons learned to support successful identification and transition of services Support in developing and implementing the MGS P R operating model processes and procedures required to successfully receive operationalize and sustain the GHR P R services and processes transitioned to MGS Socialize corresponding deliverables for feedback and approvals with key Project Canyon GHR MGS and Global Efficiency Office GEO stakeholders Help complete all required internal due diligence processes and documentation related to the service transition and offshoring work in coordination with the respective stakeholders teams Maintain ongoing communications and coordination with the Onshore BU COE teams successfully receive operationalize e g service level agreements SLAs metrics procedures etc and monitor GHR P R services and underlying processes migrating to MGS Partner with the Onshore global BU COE colleagues to deliver a truly global P R agenda Focusing on spearheading the P R globalization agenda and developing best in class global processes Deliver on all offshored and subsequently ongoing P R Tier 1 and 2 operational processes services and select Tier 3 advisory services as defined in the Global P R TOM with oversight and guidance from the Vice President MGS Head of Performance and Rewards Identify resolve and escalate risks and issues as needed to the Vice President MGS Head of Performance and Rewards as well as Global Head of Performance and Rewards and Global HR MGS Operations Manager Lead and mentor junior MGS P R administrators to ensure services and processes transitioned to MGS are delivered in line with agreed service standards Job Requirements Bachelors degree required advanced degree preferred 8 years demonstrated experience and a demonstrated track record for driving offshoring results with expertise in building operationalizing and managing offshoring for a global P R COE Possesses deep knowledge and experience with P R offshoring and can leverage leading practices lessons learned and expertise to enable smooth transitions accelerate progress and achieve results Understands and has experience with the P R COE preferably gained with the Banking sector and is knowledgeable of P R COE service delivery models prevailing global P R related regulations and market trends Possesses strong collaboration and influence skills able to address stakeholders needs while managing them to maintain progress and achieve results Excellent written and verbal communication skills Must be able to develop and present deliverables to executive level audiences Able to address and resolve complex problems and effectively prioritize competing objectives The ability to negotiate and manage conflict is critical Technical Skills Analytical and strategic thinker and leader with excellent problem-solving skills Intellectually curious with the ability to identify and assess problems and define and execute innovative yet pragmatic solutions Results driven with a strong sense of accountability and a proactive motivated approach Ability to work effectively in complex organizational structures and drive progress Strong decision-making skills and the ability to demonstrate sound judgement Ability to take a structured and logical approach to work Ability to manage large workloads and tight deadlines and perform well in a pressurized environment Excellent attention to detail and accuracy Possess flexibility to work well independently as well as with others Must be an expert user in Microsoft PowerPoint Project Outlook and Excel Workday experience on Performance Management and Compensation modules is preferred Equal Opportunity Employer The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race colour national origin physical appearance religion gender expression gender identity sex age ancestry marital status disability medical condition sexual orientation genetic information or any other protected status of an individual or that individual s associates or relatives or any other classification protected by the applicable laws