SENIOR MANAGER

Job Description Who We Are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About This Role We are seeking a highly experienced finance professional to lead the Financial Planning & Analysis (FP&A) function within VOIS. This role is pivotal in driving commercial governance, cost transparency, and strategic financial planning across ARC service towers. The individual will manage FP&A cycles, internal pricing strategies, and workforce financial modelling, while partnering with Group Finance and transformation teams to ensure commercial alignment with Vodafone's operating model. What You'll Do - Financial Planning & Analysis (FP&A): - Lead the full FP&A lifecycle, including Annual Operating Plan (AOP), quarterly forecasts, and long-range planning. - Develop financial models for scenario planning, cost optimisation, and investment decisions. - Analyse variances, trends, and performance drivers across service lines and geographies. - Collaborate with Hub Leads and Tower Owners to align KPIs with financial outcomes. - Commercial Governance & Profitability Management: - Design and implement internal pricing strategies and cost recovery models using Vodafone's PQ framework. - Conduct profitability analysis by market, service, and process to identify margin improvement opportunities. - Ensure financial alignment with SLAs, KPIs, and internal chargeback mechanisms. - FTE Cost Modelling & Workforce Financials: - Own and evolve the FTE cost model across VOIS locations. - Analyse workforce mix and location strategy to optimise cost efficiency. - Track and report on key workforce metrics such as utilisation and productivity ratios. - Cost Centre / Profit Centre Governance: - Ensure accurate mapping of financial transactions to CC/PC structures. - Establish governance frameworks for budgeting and cost allocation. - PQ Billing & Internal Chargeback Operations: - Lead internal billing processes, including PQ rate card development and updates. - Ensure billing accuracy and timeliness through reconciliation and process improvements. - Strategic Business Partnering & Transformation Support: - Act as a trusted finance advisor to VOIS and Group leadership. - Represent Finance in cross-functional forums and transformation programmes. - Support digital finance transformation initiatives, including automation and analytics. Who You Are - CA / CMA / MBA Finance or equivalent qualification. - 1012+ years of experience in FP&A, commercial finance, and shared services. - Strong understanding of cost accounting, financial modelling, and ERP platforms (SAP preferred). - Proficiency in digital finance tools such as Power BI, Anaplan, and Tableau. - Excellent stakeholder management and communication skills for senior leadership engagement. - Exposure to transformation, automation, and continuous improvement programmes Not a perfect fit Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's In It For You - Opportunity to lead strategic finance initiatives in a global shared services environment. - Exposure to cross-functional leadership and transformation programmes. - Work with cutting-edge digital finance tools and automation projects. - Be part of a collaborative, inclusive, and future-focused organisation. What Skills You Will Learn - Advanced financial modelling and scenario planning techniques. - Commercial governance and profitability management in a global context. - Digital finance transformation, including analytics and automation. - Strategic business partnering and influencing at senior leadership levels. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media and #StayConnected - LinkedIn: https://www.linkedin.com/company/vois/ - Facebook: https://www.facebook.com/voisglobal - Instagram: https://www.instagram.com/voisglobal/ - Chat with our employees: https://lnkd.in/dpkrcvR2