Customer Support Associate

3 weeks ago

Lucknow, India Hti Manpower Outsoursing Services Private Limited Full time

Job Description

Description

We are seeking a motivated and enthusiastic Customer Support Associate to join our team in Lucknow. This entry-level position is ideal for individuals who are passionate about providing excellent customer service and are eager to develop their skills in a dynamic environment.

Responsibilities

- Respond to customer inquiries via phone majorly , email/chat if requirement arises in a timely and professional manner.
- Resolve customer complaints and issues effectively, ensuring customer satisfaction.
- Provide product information and support to customers, guiding them through their queries.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with team members and other departments to enhance customer experience and streamline processes.
- Participate in training and development sessions to enhance product knowledge and support skills.

Skills and Qualifications

- Excellent verbal and written communication skills in English and Hindi.
- Basic understanding of customer service principles and practices.
- Proficiency in using computer applications and software, including CRM tools and Microsoft Office Suite.
- Strong problem-solving skills and the ability to think on your feet.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Positive attitude and willingness to learn.
- Strong interpersonal skills with a focus on building relationships.

  • Associate Customer Support

    14 hours ago

    Lucknow, India HrCadre Consulting Full time

    We are hiring Customer Support Associate for Niftel, Lucknow. Position : Customer Support Associate Required Experience : 0 to 4 years Total Experience: Current Location: Preferred Location: Hometown: Notice period: Notice Period negotiable to how many days: LWD (if resigned): CTC: ECTC: Reason for Job Change: Current Organization: Holding offer if...

  • Customer Support Associate

    4 weeks ago

    Lucknow, Uttar Pradesh, India XTEN-AV Full time

    About:XTEN-AV is the worlds first and only AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their efficiency and productivity by 10 XPosition Overview:We are seeking a dedicated and proactive...

  • Customer Support Associate

    1 week ago

    Lucknow, India Niftel Communications Full time

    Hello All, We are hiring for Part time and Full time Job Opportunity **Contact 9219975838 **Part-time** Profile: Customer Support Associate Log in hours: 5 hours (30 minutes break included) Shift timings: Rotational shift ( 6 days working with 1 rotational week off) **Salary**: 7,000 fixed without any deductions There will be 45 days of training from...

  • Customer Support Associate

    1 week ago

    Lucknow, India Niftel Communication Full time

    Full Time (WFO) Process: chat support process Profile: Customer Support Associate Log in hours: 9 hours shift ( 8 hours login and 1 hour break) **Salary**: 13.5 CTC to 15.5 CTC 6 days working with 1 rotational week off Notes: - Excellent communication skills Role & Responsibilities - Handling customers - Solving queries **Salary**: ₹13,500.00 -...

  • Customer Support Executive

    1 week ago

    Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 2,45,000 - ₹ 2,76,000 per year

    JOB DESCRIPTION :-Agents have to calls from customer , shall fluently speak, write and comprehend in English, and Hindi. Eligibility Criterias :-Good Communication in English.Fresher & Experience both can Apply.GraduatesExperience candidates must have minimum 6 months of documented experience in any customer Service. (Any Experience)Six days working and 1...

  • Customer Support Associate

    4 days ago

    Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time

    A Customer Support Associate is a professional who is responsible for providing assistance and information to customers regarding a company's products and services. They are often the first point of contact for customers and play a crucial role in maintaining customer satisfaction and loyalty.Responsibilities of a Customer Support Associate include...

  • Customer Support Associate

    1 week ago

    Lucknow, India Niftel Communication Full time

    Part Time Process: chat support process Profile: Customer Support Associate Log in hours: 5 hours Shift timings: rotational shift **Salary**: 7,000 fixed 6 days working with 1 rotational week off Notes: - Excellent communication skills - should have laptop and Wi-Fi connection. - For initial 55 days you need to login from the office. Role &...

  • Customer Support Associate

    1 week ago

    Lucknow, India Triedge Solution Full time

    Position: - **Customer Support Associate** Location: - Lucknow Job Role: - Requirements: 1. Good command of spoken and written English 2. Good time management skills 3. Should be a team player 4. Honesty and dedication towards work 5. A zest to learn new skills **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹16,000.00 per...

  • Customer Support Associate

    6 days ago

    Lucknow, India Niftel Communication Full time

    **Part Time (WFH)** Process: chat support process Profile: Customer Support Associate **Log in hours: 5 hours** Shift timings: rotational shift **Salary: 7,000 fixed** 6 days working with 1 rotational week off - **should have laptop and Wi-Fi connection**. - **For initial 45 days you need to login from the office.** **Job Type**: Part-time Part-time...

  • Customer Support Associate

    1 week ago

    Lucknow, India Niftel Communication Full time

    Job - Customer Support Associate Company - Startek Location - Work from Office Education - 10+2, UG, Graduate Experience - Freshers, Experienced Salary - 11000-18000 per month, plus performance based incentives Timings - Rotaional Shifts/ Rotational week off Skills - Excellent communication needed in english **Salary**: ₹11,000.00 - ₹18,000.00 per...