▷ 15h Left Phone Banker Executive

3 days ago


Thane MH IN Helpmate Solution Full time

Phone Banking Officer Location Majiwada Thane Job Overview We are hiring enthusiastic and customer-focused individuals as Phone Banking Officers to join our dynamic team The role involves handling customer interactions over the phone resolving queries and providing information about banking services Freshers are welcome to apply and both Hindi and English-speaking candidates are encouraged Salary Hindi-Speaking Candidates 14 000 - 17 000 per month English-Speaking Candidates 16 000 - 20 000 per month Key Responsibilities Handle inbound and outbound customer calls in a professional manner Provide accurate information regarding banking products and services Address and resolve customer queries efficiently Maintain customer satisfaction by ensuring timely and quality service delivery Record and update customer interactions in the system Follow standard operating procedures and compliance guidelines Required Skills Good communication skills Hindi or English as per requirement Active listening and problem-solving ability Customer-oriented with a positive attitude Basic computer knowledge and typing skills Ability to work in a fast-paced environment Qualifications Minimum 12th pass Graduate preferred but not mandatory Freshers and experienced candidates both can apply Male Female candidates are eligible Experience Freshers are welcome Experience in customer service call center or banking domain will be an added advantage Team Hr Helpmate Job Types Full-time Permanent Fresher Pay 14 000 00 - 20 000 00 per month Benefits Health insurance Provident Fund Work Location In person



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