Apply Now: Project Manager

4 days ago


India Talogy Full time

The Project Manager role in Talogy's global Tech Ops team leads complex, cross-functional projects with a focus on infrastructure, software development, and client implementations. This role combines technical project leadership with client-facing responsibilities, ensuring successful delivery of strategic programs that meet both internal and external stakeholder expectations. Across multiple projects at a time, this includes supporting colleagues across departments with scoping and understanding the requirements to be managed, designing elements of project management, and providing support to clients and colleagues through implementation of a project. This is a full-time, permanent position, flexible from Monday to Friday during UK working hours. Role Responsibilities - Developing a working knowledge of Talogy solutions and platforms. - Leading strategic infrastructure, development, and client-facing implementation projects from initiation through delivery. - Working with clients and colleagues to develop project "scope of work" plans and documentation. - Collaborating with DevOps, IT, and engineering teams to define technical requirements and project scope. - Facilitating technical planning sessions and sprint reviews with cross-functional teams. - Preparing project reports for project status meetings as required. - Developing and maintaining integrated project plans, including resource allocation, risk management, and milestone tracking. - Identifying, tracking, monitoring, and communicating on project-related issues, scope changes, variances, and contingencies. - Acting as the primary point of contact for clients during technical project delivery and managing expectations and communications. - Acting as a liaison between clients, colleagues, and external stakeholders (e.g., vendors, associates, contractors). - Ensuring alignment with enterprise architecture, security standards, and compliance requirements. - Maintaining strong customer relationships by handling questions, concerns, and feedback with speed, accuracy, friendliness, and professionalism. - Providing mentorship and guidance to junior project managers within the PMO. - Monitoring and reporting on project KPIs, budgets, and timelines to senior leadership. - Driving continuous improvement in project delivery methodologies (Agile, Scrum, Waterfall). While supporting change management and communication strategies for technical rollouts. - Working to ensure project plans deliver against SLAs and KPI expectations regarding costs, schedules, quality, and customer satisfaction. - Following processes around documentation of client work and interactions using tools such as Smartsheet, Jira and OpenAir. Knowledge, Skills and Experience Requirements - 5+ years of project management experience, including infrastructure and software development projects. - Proven experience managing client-facing projects and maintaining strong client relationships. - Strong understanding of cloud platforms (e.g., AWS, Azure), networking, and system architecture. - Familiarity with version control systems (e.g., Git), and Agile development practices. - Proficiency in project management tools (e.g., Jira, Smartsheet, Confluence). - PMP, PRINCE2, or Agile/Scrum certification preferred. - Excellent stakeholder management and communication skills. - Experience managing cross-functional teams and external vendors. - Strong analytical and problem-solving abilities



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