Assistant Facility Manager
3 weeks ago
JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Assistant Facility ManagerWork DynamicsWhat this job involves - To provide administrative support to the Facilities Management team at assigned Facilities To ensure timely and accurate completion FM reports pertaining to assigned Facilities Be accessible for escalation of all FM related issues Oversee the Helpdesk work process Provide management advice to Helpdesk operators for escalated issues Ensure planning and execution of all preparation required for Conferences meetings of the client as well as VIP visits scheduled during the shift Oversee the Mailroom process Provide management advice to Helpdesk operators for escalated issues Oversee the Front Office function Ensure visitors are promptly attended by the Front Office Executives FOE Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep Oversee the Housekeeping Services Overall service delivery assessment of HK vendor Coordination meetings with vendor for resolution of service issues Overall coordination with all service providing vendors Take rounds of the facility regularly to identify issues in Housekeeping Maintenance Cafeteria etc and initiate immediate rectification actions Prepare weekly shift rosters for Helpdesk Front Desk and Mailroom and communicate in advance to the staff and transport division Establish and enforce nutritional standards for dining establishments based on accepted industry standards Review plan menus and food utilization based on anticipated number of guests nutritional value palatability popularity and costs Monitor food preparation methods portion sizes and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner Investigate and resolve complaints regarding food quality service or special events catering Keep records required by government agencies regarding sanitation and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity prior to beginning of food service Arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control for food preparation service area Establish standards for generating customer feedbacks Maintain food and equipment inventories and keep inventory records Record the number type and cost of items sold in order to determine which items may be unpopular or less preferred Review work procedures and operational processes of the catering vendor in order to determine ways to improve service performance and or safety Schedule use of facilities or catering services for events such as banquets or receptions and negotiate details of arrangements with clients Reviews food production schedules and catering events to determine variety and quantity of foods to prepare Reviews scheduled catering event requests weekly and process them with help of the catering vendor Develops and implements systems and processes to establish and maintain records for the cafeteria operation and conduct hygiene audits internally with help of external agency Performs miscellaneous job-related duties as assigned Performance objectives Cafeteria Kitchen Operations Client Satisfaction Review Catering Feedback Analysis Effective Vendor Contract Management Attrition tracking control measuresSound like you To apply you need to be Ability to communicate effectively both orally and in writing Skill in examining and re-engineering operations and procedures formulating policy and developing and implementing new strategies and procedures Records maintenance and report generation skills Ability to supervise and train employees to include organizing prioritizing and scheduling work assignments Skill in the use of computers Windows-based operatingWhat you can expect from us Youll join an entrepreneurial inclusive culture One where we succeed together - across the desk and around the globe Where like-minded people work naturally together to achieve great things Keep your ambitions in sight and imagine where JLL can take you Location On-site -Mumbai MHIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements Were interested in getting to know you and what you bring to the table JLL Privacy NoticeJones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL Jones Lang LaSalle
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