Executive - Customer Service (1-4 Yrs) Noida/delhi Ncr/gurgaon/gurugram (after-sales/customer Service)

2 weeks ago


India iEnergizer Full time

1 Clearly and effectively address customer inquiries via phone email or chat 2 Identify issues and provide solutions ensuring customer satisfaction 3 Gather customer feedback to identify areas for improvement and relay insights to management 4 Assist with upselling or cross-selling products services based on customer needs 5 Guide customers on product usage and features to enhance their experience 6 Work with other departments to resolve complex issues and improve service delivery 7 Exhibit understanding and patience when dealing with frustrated customers ref updazz com



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