(Apply in 3 Minutes) Business Analyst

7 days ago

Chennai India Movate Full time

Job Description RESPONSIBILITIES: - Participate in planning and implementing eCommerce solutions for global markets. - Lead the analysis and thorough documentation of current and future state business processes that require improvement. Identify opportunities to innovate. - Recommend solutions to improve Commerce functionalities, business practices & procedures. - Distinguish requests from underlying needs. Evaluate information received, deconstruct high-level information into functional details and translate low-level information into business requirements. - Capture use cases, user stories and acceptance criteria for the new requests. Develop UI/UX or other artifacts to facilitate requirement elaborations as needed. - Participate in sprint planning & grooming session. Elaborate on requirements and expectations for project team. - Produce business flowcharts or other visual aids to communicate changes to the business teams. - Check feasibility by comparing functional needs with the Salesforce Commerce Cloud solution and make recommendations to the Product Owner. - Configure all aspects of storefronts for the global markets based on their localized requirements. - Manage multiple initiatives, priorities, tasks and deadlines in a rapidly changing environment. - Partner with SI partners on implementing the solutions and work with cross-cloud teams throughout the organization in supporting Project One initiatives. - Assist business team and QA team in designing test cases, validate the features and end-to-end testing. - Participate in cross-cloud meetings, eCommerce UAT and roll-out activities. - Assist in developing training materials on the Business Manager tool and eCommerce features for the business users and regional support teams. SKILL SET REQUIREMENTS: - 8 9 years of experience as a Salesforce Business Analyst. - 5+ years of Salesforce Commerce Cloud experience with strong knowledge in Business Manager. - Passionate about eCommerce challenges and good understanding of Salesforce ecosystem. - Go-getter. Team player who is willing to roll up their sleeves and take on additional responsibilities as business needs evolve. - Ability to organize, specify and model requirements to ensure they are complete and support global needs. - Strong analytical & problem-solving skills. Detailed Oriented. - Think strategically and creatively in finding business solution that meet the requirements in the best possible way. - Excellent verbal and written communication skills to convey ideas or concepts to a variety of stakeholders. Comfortable presenting business and technical terminology to groups of 5 20 individuals. - Familiar with JIRA, Confluence or similar tracking and management tools. - Experience in eCommerce enterprise deployment. - Experience in post deployment support is highly desired. - Previous BA experience in Agile scrum teams in multi-cultural environment highly desired. - Experience in SQL, CMS, Google analytics is preferred but not necessary. - Shift time: 2.30 to 11.30pm IST - Location: Chennai/ Bangalore

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