(Apply in 3 Minutes) Managed Services Presales

3 weeks ago


Hyderabad, India Jade Global Full time

Position Title : Managed Services – Pre-Sales Location : Open (Preferred Pune/Hyderabad) Experience : 18+ Years Responsibilities - Lead end-to-end pre-sales lifecycle for large Managed Services RFPs (typically $1M–$25M+). - Collaborate with Sales, Delivery, Practice, and Leadership teams to shape winning responses. - Own solution architecture, pricing models, delivery constructs (onshore/offshore), and transition approaches. - Leverage experience in managing 100+ member delivery teams to provide credible delivery assurance during pursuit. - Conduct due diligence workshops, define operating models, and create transformation roadmaps for prospects. - Articulate Jade’s differentiated value proposition, including AI-led automation, intelligent ticket routing, observability, and AIOps in managed services. - Present to C-level executives and participate in orals and client walkthroughs. - Track market trends and incorporate innovations and best practices in solution designs. Required Experience & Skills - 18+ years of IT services experience, with strong emphasis on application and infrastructure managed services. - Proven experience managing large delivery programs (100+ FTEs). - Minimum 5–7 years of experience in pre-sales, solution architecture, or deal strategy roles. - Demonstrated ability to lead and win $10M+ pursuits in a competitive RFP environment. - Excellent understanding of ITIL frameworks, SLA/SLO metrics, service transition, and operating models. - Strong grasp of modern managed services: automation, AIOps, self-heal platforms, service integration. - Experience with cloud platforms (Azure, AWS, GCP) and enterprise technologies (Oracle, SAP, Salesforce, ServiceNow). - Excellent executive communication and presentation skills. Preferred Qualifications - Prior experience working with North American/European enterprise clients. - Familiarity with industry benchmarks, pricing models, and contracting structures for AMS. - Exposure to AI/ML-enabled support frameworks, digital twins for IT Ops, and service modernization. - Bachelor's/Master’s in Engineering, Computer Science, or related discipline. - ITIL, PMP, or equivalent certifications are a plus. Why Join Us You should join us if you are interested in shaping an organization that is on a rapid growth path. Jade is an employee-friendly, open, and transparent workplace. You will have the opportunity to bring in ideas, suggestions, and have them implemented. This is a senior management role and a key strategic position within the company, allowing you to make a significant impact on the organization’s growth, and success.



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