Senior Analyst

3 days ago

Bengaluru Mumbai Pune, India Gallagher Service Center LLP Full time

Job Description Role Mandates: 1. Candidate must have minimum 3 year of experience on paper as a Senior Analyst or equivalent working in US Insurance claims domain 2. Experience in working in claims related processes in lines of business like Property, General Liability and Auto claims. 3. Experience with mailbox management/triaging claims 4. Should have experience in handling Outbound calls to get claim related information from different internal and external parties including Insurance carriers, clients, brokers 5. Graduation is MANDATORY (Except Pharma/LLB/BDS) Responsibilities: 1. Evaluate claims to ensure sufficient information is available for loss reporting. 2. Submit claims to carriers and confirm receipt along with adjuster assignment. 3. Manage claims intake queues, including new claims and exceptions. 4. Ensure compliance with offshore reporting criteria for claims processing. 5. Cross-verify reported claims and maintain accurate documentation. 6. Send acknowledgment emails for claims information received via calls with insurance carriers. 7. Follow special handling instructions for specific claims categories 8. Maintain accurate records in systems such as Epic, Outlook, and DMS.

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