Customer Relationship Management Specialist

3 days ago


Surat India Zafify Full time

Job Description

Job Title: CRM Executive / Chat Support Specialist

Company: Jewelry Brand E-commerce Store

Location: Sahara Darwaja, Surat

Job Timing: 9:15 AM to 6:30 PM

Job Type: Full-Time, Work from Office

Number of Openings: 10

Roles & Responsibilities:

Handle customer support queries through chat and other online platforms

Maintain and update customer database using Excel

Resolve customer concerns promptly and professionally

Build and maintain strong customer relationships

Ensure timely follow-ups to enhance customer satisfaction



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