Relationship Manager

Job Title AM-Axis Credit Life Reporting To- Manager - Credit Life Location Will be responsible for managing a leading bank Loan Verticals and branches based out of Delhi Purpose of the Job overall high level summary of the job Managing the Group credit life business across locations and to achieve business volume premium and desired penetration Regularly engage and provide market update training drive the ASCs Loan Centre to implement the set processes and ensuring seamless functioning of Grp Cr Life product within ASCs He she will be closely working with the Retail Asset Teams of the Bank to sell Group credit life Scheme along with the bank s primary product He she would plan monitor coach communicate and execute sales strategies and gain mind share of the bank officials at all levels and then provide feedback He she will also in turn work with the Group Operations to follow up on issuance and clearing of pendency if any Principal Accountabilities How they are achieved measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner Coordinate and train key officials ASSL DSA other bank officials to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market Manage and strengthen relationship through engagement with Partner s Zonal Leadership team Ops Credit Team DSAs SMs Field Sales Staff at all levels and across functions Values add in key initiatives to enhance attachment ration business volume through training and service Tracking penetration performance and publishing dashboards along with Group Operations To measure monitor the various metrics Files and sum assured Penetration rates seller activation Claim denial rates pending rates rejection ratios medical TATs etc to minimize the same and adhere to TATs and contribute to product improvement Monitoring and control process of Post Sales Managing complete claims operation end to end process Job Title AM-Axis Credit Life Reporting To- Manager - Credit Life Location Will be responsible for managing a leading bank Loan Verticals and branches based out of Delhi Purpose of the Job overall high level summary of the job Managing the Group credit life business across locations and to achieve business volume premium and desired penetration Regularly engage and provide market update training drive the ASCs Loan Centre to implement the set processes and ensuring seamless functioning of Grp Cr Life product within ASCs He she will be closely working with the Retail Asset Teams of the Bank to sell Group credit life Scheme along with the bank s primary product He she would plan monitor coach communicate and execute sales strategies and gain mind share of the bank officials at all levels and then provide feedback He she will also in turn work with the Group Operations to follow up on issuance and clearing of pendency if any Principal Accountabilities How they are achieved measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner Coordinate and train key officials ASSL DSA other bank officials to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market Manage and strengthen relationship through engagement with Partner s Zonal Leadership team Ops Credit Team DSAs SMs Field Sales Staff at all levels and across functions Values add in key initiatives to enhance attachment ration business volume through training and service Tracking penetration performance and publishing dashboards along with Group Operations To measure monitor the various metrics Files and sum assured Penetration rates seller activation Claim denial rates pending rates rejection ratios medical TATs etc to minimize the same and adhere to TATs and contribute to product improvement Monitoring and control process of Post Sales Managing complete claims operation end to end process