14/08/2025) Executive Sales Representative

3 weeks ago

Surat, Gujarat, India Brilliance Full time
Sales & Customer Experience Associate – Join a Leading Global Jewelry Brand

Location: Surat, Gujarat (In-person)

Shift: 5-day workweek | Overnight Shift aligned with U.S. hours (start between 6:30 PM – 6:30 AM IST)

Are you a strong communicator who enjoys building relationships and delivering exceptional customer experiences?

Join Brilliance.com, a U.S.-based fine jewelry brand with over 35 years of success, and become part of a high-performing team that's redefining luxury e-commerce.

What You'll Do

- Support clients throughout their buying journey — from inquiry to post-purchase
- Manage and update customer records in our CRM system
- Work closely with the sales team to drive revenue and enhance customer retention
- Deliver exceptional service that reflects the values of a premium brand

What You Bring

- 1+ year experience in a customer-facing role (sales, consulting, or customer service)
- Strong English communication skills – both spoken and written
- Proficiency with computers and tools like Google Workspace; CRM experience is a plus
- Ability to stay organized, multitask, and prioritize in a fast-paced environment
- A proactive, positive attitude and passion for helping people

Why You'll Love Working With Us

- Job Security – Over 35 years in business and growing
- Work With a Global Brand – Trusted by thousands, with 3,000+ five-star reviews on Trustpilot
- Career Growth – Learn, grow, and advance in the luxury e-commerce industry
- Real Impact – Be part of a small, high-performing team where your work matters

Compensation & Schedule

- Salary: ₹36,000 – ₹42,000/month (gross)
- Bonus: Up to $300/month performance bonus
- Schedule: 5-day workweek | Overnight shift (aligned with U.S. EST hours)
- Location: On-site at Office 901-902, Rio Empire, Opp. Pal RTO, Surat

Ready to Make Your Mark?

Apply now and take the next step in your career with a luxury brand that values people, performance, and passion.

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