Food & Beverage Manager

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward What this job involves To be the single point of contact and responsible for food and beverage operations management assisting the Account Director and the Client Real Estate team with the delivery of quality food service operations The Food and Beverage Manager will be highly familiar with cafeteria operations work cafe management and event-based services including responses to requests for assistance on food service issues from client staff and arrangements pertaining to all operational expenditures This position will form a part of the team that will provide a professional value-focused service aimed at meeting or exceeding the client s expectations Key Responsibilities Administrative Function Assist Food Service Team with tactical planning for cafeteria and work cafe operations Manage and maintain food service tasks including menu planning and service scheduling Coordinate special events and ad-hoc services in support of client requirements Provide support for meeting room table service and pantry operations as needed and directed Assist with the coordination and scheduling of kitchen equipment maintenance activities Communication and Relationship Management Provide general overall food and beverage management services including continuous monitoring of cafeteria operations Act as an interface with client food suppliers and service vendors Ensure appropriate follow up with customers through digital feedback system Provide direction information to vendors food service staff and service providers as required to ensure excellent coordination execution of work within client environment with minimal disruption Program Analysis and Development Develop and implement innovative programs processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with food suppliers and the client Develop monthly quarterly variance reporting on all food service budgets and operations on a timely basis Assist with the development and implement the annual management plan for food and beverage operations Oversee menu planning to offer variety and cater to different tastes and dietary needs with plans often rotating fortnightly People Management Responsible for overall team management staff development and planning for food service operations Execute staff succession and growth plans for cafeteria and pantry service teams For every direct report build actionable and measurable career development plans Review the performance of food service staff and conduct performance appraisals from time to time Make recommendations to the Senior Manager for future trainings given to the food service management team Ensure adequate trained and uniformed staff are deployed for efficient and courteous service during all operational hours and events Compliance Support compliance with all applicable laws ordinances and regulations impacting food safety sanitation and health Meet or exceed Key Performance Indicators KPI s monitor Service Level Agreements SLA s monthly to identify potential challenges and plan corrective actions accordingly Enforce all Company policies and training requirements regarding safe and efficient food service operations and work practices Implement and monitor food safety practices ensure compliance with local codes and regulations and JLL standards Conduct food hygiene checks and kitchen audits to ensure quality and standards including random checks of raw material inventory Vendor Management Monitor overall service delivery of food suppliers and beverage vendors Coordination with vendors for resolution of service issues and menu deviations Evaluate vendor performance and ensure quality control using high-quality branded ingredients Undertake audit of staff attendance and check their grooming standards Ensuring that food service subcontractors are meeting their commitments on scheduled delivery of trainings Operational Risk Management Update and implement Emergency Response plans for food service areas After hours food service assistance response Respond to and escalate any food safety quality or compliance incidents as per client protocols Operational Audits and Compliance Track and report on user satisfaction vendor compliance and operational audits Maintain documentation of all operational processes vendor agreements and compliance records Submit monthly reports on inventory kitchen audits and deep cleaning Maintain and provide periodic updates on kitchen equipment breakdown tracker Any and all other duties and tasks assigned Sound like the job you re looking for Before you apply it s also worth knowing what we are looking for Education and experience Bachelor s degree in relevant field Food Service Management Hospitality Management or related Minimum of 6 years industry experience required either in food service operations corporate environment third party service provider or as a consultant Experience in cafeteria operations vendor management and food safety compliance preferred A relationship builder As well as a keen desire for success in Customer Service you ll have the ability to handle complex conversations with Clients You ll also be good at building team relationships and excellent interpersonal skills Great organisational skills You ll have great time management and organisational skills and be good at meeting deadlines in a fast-paced work environment and adapting to your team s or client s changing requirements What you can expect from us You ll join an entrepreneurial inclusive culture One where we succeed together - across the desk and around the globe Where like-minded people work naturally together to achieve great things Keep your ambitions in sight and imagine where JLL can take you Location On-site -Bengaluru KA Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL