Customer Support Assistant

1 week ago


Palghar MH IN RALCO EXTRUSION PVT LTD Full time

Key Responsibilities Handle email communication with clients promptly and professionally Prepare draft and respond to client emails with accurate information Perform data entry tasks maintain records and update internal systems Make outbound and inbound calls to customers for follow-ups updates and support Maintain customer interaction logs and ensure timely resolution of queries Coordinate with internal teams to resolve client issues Ensure communication is clear polite and aligned with company standards Skills Requirements Fluent in English spoken and written - must Good communication and interpersonal skills Basic knowledge of MS Office Word Excel and email handling Strong attention to detail and accuracy in data entry Ability to multitask and manage time efficiently Prior experience in customer support or data entry will be an added advantage Preffered Female Candidate Only Job Types Full-time Permanent Pay 15 000 00 - 18 000 00 per month Benefits Health insurance Provident Fund Ability to commute relocate Palghar Maharashtra Reliably commute or planning to relocate before starting work Required Work Location In person



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