3 Days Left: Business Analyst
3 weeks ago
Job Description
Job Description: Customer Data & CRM Analyst
About the Role
Our members-only club (2,000+ active members and growing) is looking for a Customer Data & CRM Analyst to improve how we manage member data, subscriptions, attendance, and personalized promotions. You will lead the transition from spreadsheets to a modern CRM system and ensure smooth adoption across the club.
Responsibilities
Assess club needs for subscription, event, payment, and loyalty management.
Research and recommend the best CRM/membership management software.
Oversee data migration, system setup, and integration.
Build dashboards and reports on member trends and promotions.
Train staff and support ongoing use of the system.
Qualifications
Bachelor's degree in computer science Analytics, or computer application
13 years experience with CRM tools (Zoho, HubSpot, Salesforce, or similar).
Strong analytical, data management, and problem-solving skills.
Excellent communication and project coordination abilities.
Why Join Us
Shape the member experience at a fast-growing gaming club.
Lead a key digital transformation project from the ground up.
Unbelievable perks
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