Case Collection Manager
3 weeks ago
Job Summary: The Case Collection Manager will be responsible for overseeing the end-to-end process of case entry, tracking, and resolution across the organization. This role ensures that all cases are logged accurately, processed in a timely manner, and escalated appropriately to meet service level agreements (SLAs). The Case Collection Manager will act as the central coordinator between internal teams, suppliers, and customers to ensure transparency, accountability, and continuous process improvement. Key Responsibilities - Manage and oversee the case collection process from initiation to closure. - Ensure all cases are entered accurately into the system in line with SOPs. - Monitor case volumes, trends, and turnaround times; provide regular reporting to leadership. - Serve as the main point of contact for escalations, ensuring timely resolution and communication. - Collaborate with cross-functional teams (supply chain, logistics, customer service, project management, etc.) to drive case resolution. - Develop, implement, and maintain Standard Operating Procedures (SOPs) for case collection and management. - Train and support team members on case entry best practices and compliance requirements. - Partner with IT/Systems teams to enhance case tracking tools and reporting dashboards. - Identify process gaps and lead initiatives to improve efficiency, accuracy, and customer experience. - Ensure compliance with all internal policies and external regulations related to case management. Qualifications - Bachelor's degree in Business Administration, Supply Chain, Operations Management, or a related field. - 5+ years of experience in case management, operations, or supply chain/customer service leadership. - Strong understanding of case management systems, ERP platforms (e.g., NetSuite, SAP, Oracle), and reporting tools. - Proven ability to lead cross-functional teams and manage high volumes of cases with accuracy and timeliness. - Excellent problem-solving, organizational, and communication skills. - Experience developing SOPs and process documentation. - Strong analytical skills with the ability to interpret data and provide actionable insights. Key Competencies - Leadership & Team Collaboration - Process & Detail Orientation - Strong Communication & Escalation Management - Analytical Thinking & Continuous Improvement - Customer-Centric Mindset
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Collections Specialist
3 weeks ago
Shimoga, India BiteSpeed Full timeAbout BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We're currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal...
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Branch Sales Manager
2 weeks ago
Shimoga, Karnataka, India Tata Capital Full time ₹ 12,00,000 - ₹ 36,00,000 per year11286 Core Responsibilities: Branch Process ManagementExecute the defined strategy to achieve the defined performance of the branch. Create a demand funnel and efficiently meet sales forecasts by maintaining a good relationship with clients Manage growth and profitability of the branch by maintaining competitive knowledge so as to create and...
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Field Officer
4 days ago
Shimoga, India Virutcham Microfinance Limited Full timeWe are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure success as a collections...
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Mlops Engineer
5 days ago
Shimoga, India Schneider Electric Full timeJob Profile At Schneider Electric we are committed to solving real-world problems to create a sustainable digitized new electric future Artificial Intelligence has the potential to transform industries and help unlock efficiency and sustainability As part of the AI Technology group 70 people we are seeking an MLOps engineer who can contribute to the...
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Shimoga, India Tranway21 Technologies Full timeMinimum 8 years of experience in B2B sales ideally in casters wheels or related industrial products - Strong hunter mentality with a proven ability to close new business and exceed sales targets - Demonstrated success in building and managing a team of hunters - Excellent communication and negotiation skills - Established network within the wheels casters or...
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Speech Therapist
2 weeks ago
Shimoga, India Andd Jobs Ghaziabad Branch Full time**Position: Speech Therapist** Interview Mode: Zoom/Face to Face Job Locations: Shimoga Experience: 1+ Years Qualification: MASLP / BASLP We are currently seeking a Speech Therapist to provide speech therapy interventions. Additional responsibilities are listed below. - Conduct new case assessments and create therapy plans - Coordinate with other...
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Mid-Market Account Executive
2 weeks ago
Shimoga, India BiteSpeed Full timeAbout BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We're currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal...
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Senior Software Engineer
3 weeks ago
Shimoga, India Whatjobs IN C2 Full timeKLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Senior Software Engineer (C++ & C#) for an exciting new opportunity. The position will assist in review and analysis of applications, product development, and enhancements including documentation, code development, and...
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Investment Research
3 weeks ago
Shimoga, India Acuity Knowledge Partners Full timeAcuity Knowledge Partners Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, data management, analytics, talent, and technology solutions to the financial services industry, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of...
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Female Kannada Tele Caller Executive
3 days ago
Shimoga, India UPEDGE ONLINE MANIPAL Full time**Outbound Calls**: Initiate and manage outbound calls to students and parents to discuss UpEdge Online Company's courses, programs, and career offerings. - **Information Dissemination**: Provide accurate and comprehensive information about various courses, admission procedures, fees, and other relevant details to potential students and their parents. -...
