Salesforce Technical Lead – Service Cloud

2 days ago

Mumbai, India dentsu Full time

Experience: 7–10 years Location: Mumbai Employment Type: Full-time About the Role: We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring scalability, performance, and best practices in Salesforce architecture. Key Responsibilities: - Lead technical solutioning and architecture design for Salesforce Service Cloud projects while overseeing development, configuration and integration efforts - Build and manage a dedicated Salesforce team focused on Omni Case Management - Collaborate with stakeholders to define roadmap, technical strategy, and implementation plans. - Ensure adherence to coding standards, CI/CD, and release management best practices - Provide mentorship and technical guidance to developers and administrators. - Stay up to date with Salesforce releases, innovations, and Service Cloud features Skills & Qualifications: - 7–10 years of overall Salesforce technical experience, with deep expertise in Service Cloud - Proven experience in solutioning, architecture, and technical leadership - Strong understanding of Omni-channel, Case Management, and Service Console - Hands-on experience in Apex, LWC, Flows, Integration APIs, and configuration tools - Salesforce certifications (Platform Developer II, Application Architect, or Service Cloud Consultant) preferred. Excellent leadership, communication, and problem-solving skills.

  • Salesforce Technical Lead – Service Cloud

    3 days ago

    Mumbai, India dentsu Full time

    Experience: 7–10 yearsLocation: MumbaiEmployment Type: Full-timeAbout the Role:We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring scalability,...

  • Salesforce Technical Lead – Service Cloud

    2 days ago

    Mumbai, India dentsu Full time

    Experience: 7–10 yearsLocation: MumbaiEmployment Type: Full-timeAbout the Role:We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring scalability,...

  • Salesforce Technical Lead – Service Cloud

    3 days ago

    Mumbai, India dentsu Full time

    Experience: 7–10 years Location: Mumbai Employment Type: Full-time About the Role: We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring scalability,...

  • Salesforce Technical Lead

    3 days ago

    Mumbai, India dentsu Full time

    Experience: 7–10 years Location: Mumbai Employment Type: Full-time About the Role: We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring scalability,...

  • Salesforce Technical Lead – Service Cloud

    2 days ago

    Mumbai, India dentsu Full time

    Experience: 7–10 years Location: Mumbai Employment Type: Full-time About the Role: We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring scalability,...

  • Salesforce Technical Lead – Service Cloud

    3 days ago

    Mumbai, India dentsu Full time

    Experience: 7–10 yearsLocation: MumbaiEmployment Type: Full-timeAbout the Role:We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring scalability,...

  • Salesforce Technical Lead – Service Cloud

    3 days ago

    Mumbai, India dentsu Full time

    Experience: 7–10 yearsLocation: MumbaiEmployment Type: Full-timeAbout the Role:We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring scalability,...

  • Salesforce Technical Lead – Service Cloud

    3 days ago

    mumbai, India dentsu Full time

    Experience: 7–10 yearsLocation: MumbaiEmployment Type: Full-timeAbout the Role:We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring scalability,...

  • Salesforce Technical Lead – Service Cloud

    2 days ago

    Mumbai, India dentsu Full time

    Experience: 7–10 yearsLocation: MumbaiEmployment Type: Full-timeAbout the Role:We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring scalability,...

  • Salesforce Technical Lead

    4 days ago

    Mumbai, India dentsu Full time

    Experience: 7–10 years Location: MumbaiEmployment Type: Full-timeAbout the Role:We are looking for an experienced Salesforce Technical Lead to spearhead the design and implementation of our Service Cloud ecosystem. The ideal candidate will lead a team of developers and administrators to build an Omni Case Management solution, ensuring...