Technical Support Engineering Manager
24 hours ago
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
-
Technical Support Engineer
4 weeks ago
India UnifyCX Full timeJob DescriptionJob Description: Technical Support Engineer- Role: Technical Support Engineer- Designation: Graduate Engineering Trainee- Work Location: Mangalore- Shift: 9 hours per day, with shift changes every month.About UsUnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We...
-
Technical Support Engineer
4 weeks ago
India CareerUS Solutions Full timeJob Summary:We are seeking a customer-focused and detail-oriented Technical Support Engineer to provide advanced technical assistance and support to end-users, clients, or internal teams. The ideal candidate will have strong troubleshooting skills, in-depth technical knowledge, and the ability to resolve issues efficiently while maintaining high customer...
-
Technical Support Engineering Director
12 hours ago
India beBeeLeader Full time ₹ 1,44,80,000 - ₹ 2,16,40,000Job TitleWe are seeking a seasoned technical professional to lead a team of support engineers.About This RoleThis position offers the opportunity to manage customer relationships and drive product improvement.Key Responsibilities:Lead a team of support engineers with deep product knowledge.Manage customer relationships.Drive product improvement.The ideal...
-
Technical Support Engineer
4 weeks ago
India CareerUS Solutions Full timeJob Summary:We are seeking a customer-focused and detail-oriented Technical Support Engineer to provide advanced technical assistance and support to end-users, clients, or internal teams. The ideal candidate will have strong troubleshooting skills, in-depth technical knowledge, and the ability to resolve issues efficiently while maintaining high customer...
-
Technical Support Engineer
24 hours ago
India AVI-SPL Full timeJob Summary:The Technical Support Engineer will be responsible for delivering remote conference room and audio-visual support for our client. This role involves managing and maintaining video conferencing, audio/visual, and webcasting technologies, ensuring seamless operations for global meetings, events, and webcasts, and providing exceptional support to...
-
Technical Support Engineering
4 weeks ago
India Microsoft Full timeWith more than 45 000 employees and partners worldwide the Customer Experience and Success CE S organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture We drive cross-company alignment and execution ...
-
Technical Support Engineering
4 days ago
India Microsoft Full timeJob DescriptionWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and...
-
Technical Support Engineering
2 days ago
India Microsoft Full timeJob DescriptionWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and...
-
Technical Support Specialist
4 weeks ago
India NIKSUN Full timeJob Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed.The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance,...
-
Technical Support Specialist
4 weeks ago
India NIKSUN Full timeJob Title: Junior Engineer, Technical Support, tier 2NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance,...
