Urgent: Senior Quality Assurance Manager

3 weeks ago

Bengaluru, Karnataka, India Career Guideline Full time
We are looking for a Quality Manager with a Black Belt certification in Six Sigma to

oversee our BPO operations quality teams. This role requires a strong understanding of Six

Sigma methodologies and a proven track record of implementing successful quality

improvement projects and managing quality teams. The ideal candidate will be a highly

motivated and results-oriented individual with excellent communication, analytical, and

problem-solving skills.

Key Responsibilities:

 Develop and implement quality management systems: Establish and maintain

robust quality management systems (QMS) aligned with industry best practices and

regulatory requirements.

 Conduct quality audits: Perform regular internal and external quality audits to

identify areas for improvement and ensure compliance with established standards.

 Drive Six Sigma initiatives: Lead and participate in Six Sigma projects to identify

and eliminate root causes of defects, reduce process variation, and improve

operational efficiency.

 Analyze data and generate reports: Collect, analyse, and interpret data related to

quality performance, identify trends, and generate reports to track progress and

communicate findings to stakeholders.

 Develop and deliver quality training: Design and deliver training programs to BPO

employees on quality standards, methodologies, and best practices.

 Monitor and analyze customer feedback: Gather and analyze customer feedback

to identify areas for improvement in service delivery and customer satisfaction.

 Collaborate with cross-functional teams: Work closely with other departments

(e.g., Operations, Technology, Human Resources) to ensure seamless integration of

quality initiatives across the organization.

 Stay abreast of industry best practices: Stay informed about the latest industry

trends, technologies, and best practices in quality management.

Qualifications:

 Bachelor's degree .

 Six Sigma Black Belt certification is mandatory.

 Minimum of 10 years of experience in a Quality Assurance or related role within a

BPO environment.

 Proven experience in implementing and managing quality management systems and

teams

 Strong analytical and problem-solving skills with the ability to analyze data and

identify root causes of issues.

 Excellent communication and interpersonal skills with the ability to effectively

communicate with all levels of the organization.

 Strong project management and organizational skills with the ability to manage

multiple projects simultaneously. 1

 Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

 Experience with quality management software (e.g., Minitab, JIRA) is a plus.

Key Skills:

 Six Sigma methodologies (DMAIC, DFSS)

 Quality Assurance principles

 Root Cause Analysis

 Data Analysis and Reporting

 Process Improvement

 Customer Satisfaction

 Communication and Interpersonal Skills

 Project Management

 Problem-Solving

 Leadership

Job Environment:

 Full-time position working from the office

 Permanent Night shifts (US shift timings)

  • Senior Quality Assurance Manager

    5 days ago

    Bengaluru, Karnataka, India beBeeQuality Full time ₹ 60,00,000 - ₹ 80,00,000

    We are seeking an experienced Senior Manager to lead our Quality Assurance team.Job SummaryThis is a senior leadership role that oversees the development and implementation of quality assurance strategies for multiple programs and verticals, ensuring alignment with regulatory compliance requirements. The successful candidate will have a strong track record...

  • Quality Assurance Manager

    3 days ago

    Bengaluru, Karnataka, India beBeeCompliance Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Quality Assurance ManagerAbout this roleWe are seeking an experienced Quality Assurance Manager to join our team. In this role, you will be responsible for ensuring compliance with regulatory requirements and overseeing the quality performance of our contract manufacturing organization.Key ResponsibilitiesSupporting and participating in regulatory...

  • Quality Assurance Leader

    24 hours ago

    Bengaluru, Karnataka, India beBeeQuality Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Senior Quality Assurance ManagerWe are seeking an experienced Senior Quality Assurance Manager to lead the implementation of our quality management systems. As a key member of our team, you will be responsible for establishing and maintaining ISO 9001:2015 and ISO 29001:2020 compliant QMS.Key Responsibilities:Develop and implement QMS policies and procedures...

  • Senior Quality Assurance Lead

    4 days ago

    Bengaluru, Karnataka, India beBeeQuality Full time

    Job Title: Senior Quality Assurance LeadDescription:We are seeking an experienced Senior Quality Assurance Lead to join our team. As a key member of our quality assurance team, you will be responsible for developing and implementing effective quality assurance strategies to ensure the highest level of quality in our products and...

  • Senior Quality Assurance Expert

    2 days ago

    Bengaluru, Karnataka, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Senior Quality Assurance AssociateWe are seeking a seasoned professional to fill the role of Senior Quality Assurance Associate. This position requires a high level of initiative, judgment, and expertise in quality systems and measurement. The ideal candidate will have a strong understanding of Advanced Product Quality Planning (APQP), Production...

  • Senior Quality Assurance Manager

    5 days ago

    Bengaluru, Karnataka, India beBeeLeadership Full time US$ 1,80,000 - US$ 2,00,000

    Software Engineering LeadershipThe Director of Software Engineering will oversee the development, implementation, and maintenance of test automation frameworks and tools tailored for AI Cloud products.They will lead a high-performing QA team within the AI Cloud division, fostering a collaborative, inclusive, and innovative environment.This role requires...

  • Senior Software Quality Assurance Engineer

    2 days ago

    Bengaluru, Karnataka, India beBeeSoftware Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: Senior Software Quality Assurance EngineerA seasoned software quality assurance engineer with 5-8 years of experience in leading QA teams and implementing a wide range of QA projects across full stack solutions, data engineering, and data science.Develop and execute comprehensive testing strategies to ensure high-quality software...

  • Quality Assurance Professional

    5 hours ago

    Bengaluru, Karnataka, India beBeeSoftware Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Senior Quality Assurance EngineerWe are seeking an experienced Senior Quality Assurance Engineer to join our team.

  • Manager Quality Urgent

    3 weeks ago

    Bengaluru, Karnataka, India Magellan Aerospace Full time

    Position Deputy Manager Manager-Quality Work Location Working at Factory located in Devanahalli Airport Road Bangalore No work from home option Summary The Manager-Quality maintains ultimate responsibility for assuring that all products are defect free and compliant with Customer technical specifications Interface with Customers on all...

  • Quality Assurance Manager

    9 hours ago

    Bengaluru, Karnataka, India beBeeQuality Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Quality Assurance ManagerWe are seeking an experienced and skilled professional to lead our quality assurance efforts. The ideal candidate will have a strong background in software testing and quality management, with the ability to oversee the development of comprehensive test strategies.The role will involve working closely with cross-functional...