Sr. Systems Administrator

OPENTEXT OpenText is a global leader in information management where innovation creativity and collaboration are the key components of our corporate culture As a member of our team you will have the opportunity to partner with the most highly regarded companies in the world tackle complex issues and contribute to projects that shape the future of digital transformation YOUR IMPACT The Senior Systems Administrator is primary source for Tier II Infrastructure support of all commercial environments - for any day to day operations issues and for the upcoming projects setups On any given work day he she may be responsible for all or any subset of Systems Hardware and Platforms ensuring proper prioritization of activities and coordination communication of these activities with management next tier support organizations including Engineering and their respective peers He she will provide continuous support escalating any proactive events to prevent client impacting WHAT THE ROLE OFFERS Participate in Change management meetings Readiness Reviews Engineering Comm Ops meetings etc as required to fulfill team responsibilities Fulfillment of team responsibilities may require from time to time working outside of normally scheduled shift time in order to complete projects maintenance and or meet business commitments Working cross functionally with the NOC Tier I Engineering and Deployment teams is critically important for the success of the larger organization Fully support the Change Management Release Management Problem Management and Ops PMO activities projects Respond to Incident calls joining conference bridges and MOC s Proactively drive and troubleshooting issues Assist Tier 1 troubleshoot and perform supportive actions as requested by subject matter experts Engineering Position needs to participate on scheduled Systems Maintenance activities furing off hours weekends and Oncall rotation WHAT YOU NEED TO SUCCEED Operating Systems Advanced administrations skills on Redhat Linux Windows and Systems Performance tuning Experience Working on VMware Netbackup Citrix F5 load balancers DNS Knowledge of Incident Change Problem Management ticketing systems Desirable additional experience working on Storage Systems San Switches ESX Clusters Knowledge on Scripting systems performance Networking TCP IP and firewall Setups Good analyzing communication skills self-motivated and passionate Systems Admin experience on Private Cloud infra setup and GPC AWS infrastructure setups Good Ansible Automation experience to develop Ansible playbooks and modules for Linux administration tasks Knowledge and experience in DevOps in Infrastructure are an added advantage Ability to troubleshoot issues in high pressure situations resolving problems in a timely manner and keeping stake holders involved updated Education Engineering or equivalent degree in CS ECE Experience 4-6 years of experience in Systems Administration and supporting Commercial environments OpenText s efforts to build an inclusive work environment go beyond simply complying with applicable laws Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone regardless of culture national origin race color gender gender identification sexual orientation family status age veteran status disability religion or other basis protected by applicable laws If you need assistance and or a reasonable accommodation due to a disability during the application or recruiting process please contact us at Our proactive approach fosters collaboration innovation and personal growth enriching OpenText s vibrant workplace