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Customer Care

4 weeks ago


Thane MH IN Helpmate Solution Full time

Here s a polished JD for your UPSTOX IB Process Customer Service opening Job Title Customer Service Executive - UPSTOX IB Process Job Location Thane Highstreet Job Type Full-time Shift Timing 8 00 AM - 5 00 PM Salary Range 15 000 - 22 000 per month Job Summary We are hiring enthusiastic and customer-focused professionals for the UPSTOX IB Process This is a purely customer service role with no sales and no targets involved The ideal candidate should have good communication skills a positive attitude and the ability to resolve customer queries effectively Freshers are welcome to apply Key Responsibilities Handle inbound outbound calls and emails related to customer queries Provide accurate information and timely resolutions to customers Maintain professionalism and empathy while dealing with clients Record and update customer interactions in the system Collaborate with the operations team for smooth query handling Ensure adherence to quality and compliance standards Required Qualifications Minimum HSC pass Graduate preferred Good command of English communication verbal written Basic computer knowledge and typing skills Skills Competencies Strong communication and interpersonal skills Active listening and problem-solving ability Patience and customer-centric approach Ability to work in a team as well as independently Experience Freshers can apply Prior experience in customer service BPO financial services will be an added advantage Interview Process Single operations round only fast-track hiring Team Hr Helpmate 8802028000 Job Types Full-time Permanent Pay 15 000 00 - 22 000 00 per month Benefits Health insurance Provident Fund Work Location In person Speak with the employer 91 8586021659