Sales Development Specialist

2 weeks ago

Gandhinagar India Etech Global Services Full time

Job Description Join us as a Sales Development Specialist Enterprise AI & Contact Center Solutions at Etech What You'll Be Doing: - Proactively identify, research, and target enterprise-level prospects in industries including CX technology, SaaS, BPO, and analytics. - Leverage account-based marketing (ABM) strategies to map target accounts, identify multiple decision-makers (Ops, IT, QA, Training, Procurement, C-suite), and execute multi-touch outreach campaigns. - Initiate high-value discovery conversations to understand challenges, priorities, and KPIs such as AHT, CSAT, compliance, and FCR, positioning QEval as a solution partner. - Use QEval's proof points, customer success stories, and ROI case studies to drive engagement and create urgency. - Qualify inbound leads and generate outbound opportunities through a combination of LinkedIn, cold calling, email campaigns, and event networking (e.g., CCW, ICMI, GDS CX Summits). - Collaborate with the marketing team to personalize messaging and campaigns for specific personas and industries. - Maintain detailed and accurate records of all interactions in the CRM, tracking progress from first touch to opportunity creation. - Support enterprise account executives in handoffs and sales cycle acceleration, ensuring a seamless transition of qualified opportunities. - Monitor competitor offerings and market trends to refine outreach strategies and positioning. What We Expect You To Have: - 24 years in SaaS sales development, inside sales, or business development targeting enterprise accounts (CX tech, analytics, or BPO experience a plus). - Experience managing 69 month enterprise sales cycles, from initial outreach to deal closure. - Strong understanding of account-based selling, SaaS sales cycles, and enterprise buying committees. - Excellent communication, research, and storytelling skills. - Proven ability to engage C-level executives and department heads through value-driven conversations. - CRM proficiency (HubSpot, Salesforce, or equivalent) and familiarity with prospecting tools (LinkedIn Sales Navigator, ZoomInfo, etc.). - Resilient, curious, andcomfortable with high-activity, high-quality outreachin competitive markets. Apply now and be part of our journey

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