Executive - Concierge

2 weeks ago

Gurgaon, Haryana, India Cushman Wakefield Full time
Job Description

We are seeking a dynamic and detail-oriented Concierge Executive to manage client interactions, coordinate vendor services, and support facility operations through effective communication and reporting. This role is crucial for ensuring a seamless and professional experience for visitors and stakeholders, with a strong focus on meticulous administrative tasks and proactive vendor management.

Roles and Responsibilities

- Reporting & Administration:
- Prepare Daily reports, MIS (Monthly Management System), MMR (Monthly Management Report), and QBR (Quarterly Business Review).
- Ensure the timely submission of MMR and daily/weekly reports to clients.
- Assist clients with collating and preparing presentations.
- Take MOM (Minutes of Meeting) during meetings and send calendar invites to stakeholders for MMR and QBR.
- Client & Vendor Relations:
- Give property tours and listings.
- Greet and guide visitors to the office premises in a proper manner.
- Discuss and assist the Facility Manager on a monthly basis with the vendor performance matrix.
- Keep and revise existing contracts with different vendors.
- Liaise with vendors on contract renewal and recommend vendors after comparison and evaluation.

Skills

- Excellent communication skills both orally and in writing.
- Excellent interpersonal skills.
- Very good presentation skills.
- Ability to prioritize and plan effectively.
- Awareness of different media agendas.
- Should be very creative.

Qualifications

- A Graduation degree.
- Professional experience in a similar role.

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