Spa & Recreation Executive

POSITION SUMMARYAdvise employees on in-house groups policy changes or other pertinent information Ensure consistency in services provided across providers Provide massage services to guests using props and or products Promote sell and answer questions about spa salon services Ensure guest comfort and safety throughout service Maintain cleanliness of tools workstation and or treatment room throughout shift and secure supplies and equipment at the end of each shift Check computer for updates and changes to schedule and inform providers of last-minute changes Complete requisitions stock organize and dispense products and supplies Inspect work areas and tools equipment to ensure conformance to company standards Handle inappropriate guest behavior by stopping service and informing supervisor manager Maintain current licensure in service area Assist management in hiring training scheduling counseling and motivating and coaching employees serve as a role model Report accidents injuries and unsafe work conditions to manager complete safety training and certifications Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Ensure adherence to quality expectations and standards Stand sit or walk for an extended period of time grasp turn and manipulate objects of varying size and weight Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONSEducation Technical Trade or Vocational School Degree Related Work Experience At least 1-year of related work experience Supervisory Experience Less than 1-year supervisory experience REQUIRED QUALIFICATIONSLicense or Certification National Massage CertificationMarriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law About the Team Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality Always by delivering thoughtful heartfelt forward-thinking service that upholds and builds upon this living legacy With the name that s synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels In joining Marriott Hotels you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you JW Marriott is part of Marriott International s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy our guests will be happy JW Marriott associates are confident innovative genuine intuitive and carry on the legacy of the brand s namesake and company founder J Willard Marriott Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers JW creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a luxury environment with a focus on holistic well-being Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatment In joining JW Marriott you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you