Manager Lead Sccm, Scom Admin Pune

About VOISVOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organisation a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS IndiaIn 2009 VOIS started operating in India and now has established global delivery centres in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more Job descriptionWe are seeking a highly skilled and experienced Senior System Center Administrator to join our team in Pune The ideal candidate will have a strong background in System Center Configuration Manager SCCM and System Center Operations Manager SCOM with a proven track record of managing and maintaining enterprise-level IT infrastructure Key Responsibilities SCCM Administration Manage and maintain SCCM infrastructure including software distribution patch management and operating system deployment Perform SCCM configuration and deployment of software and patches Monitor and troubleshoot SCCM client health and performance issues Create and maintain SCCM reports and dashboards SCOM Administration Configure and maintain SCOM infrastructure including monitoring rules alerts and dashboards Integrate SCOM with ITSM tools like ServiceNow for incident and change management Monitor and troubleshoot SCOM performance and health issues Develop and maintain SCOM reports and dashboards General System Administration Manage and maintain Windows Server environments including Active Directory DNS DHCP and Group Policy Perform routine system maintenance tasks such as backups restorations and health checks Implement and manage security policies and procedures to ensure compliance with industry standards Provide technical support and troubleshooting for complex IT issues Must have professional technical qualificationQualifications Bachelor s degree in Computer Science Information Technology or a related field 8-10 years of experience in IT infrastructure management with a focus on SCCM and SCOM Strong knowledge of Windows Server Active Directory DNS DHCP and Group Policy Proficiency in scripting languages such as PowerShell Experience with ITSM tools like ServiceNow Excellent problem-solving and troubleshooting skills Strong communication and interpersonal skills Ability to work independently and as part of a team Preferred Certifications Microsoft Certified Windows Server Hybrid Administrator AssociateMicrosoft Certified Azure Administrator AssociateITIL Foundation Certification VOIS Equal Opportunity Employer Commitment VOIS is proud to be an Equal Employment Opportunity Employer We celebrate differences and we welcome and value diverse people and insights We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society We do not discriminate based on age colour gender including pregnancy childbirth or related medical conditions gender identity gender expression national origin race religion sexual orientation status as an individual with a disability or other applicable legally protected characteristics As a result of living and breathing our commitment our employees have helped us get certified as a Great Place to Work in India for four years running We have been also highlighted among the Top 5 Best Workplaces for Diversity Equity and Inclusion Top 10 Best Workplaces for Women Top 25 Best Workplaces in IT IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023 These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do By joining us you are part of our commitment We look forward to welcoming you into our family which represents a variety of cultures backgrounds perspectives and skills Apply now and we ll be in touch Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey