Sr Network Engineer 9635

4 weeks ago

Bengaluru, Karnataka, India Extreme Networks Full time

As part of the IT Network Operations team you will have the opportunity to work across a broad scope of network technologies and IT solutions responsible for the operations and support of a global network infrastructure You will wear a multitude of hats on any given day this role provides exposure to a wide array of network technologies and vendor solutions making it a great opportunity to expand your skill set We believe in maintaining a healthy work-life balance while empowering our team to deliver exceptional service Your primary responsibilities include end-user support lifecycle management for network hardware and software and troubleshooting first and second-level network issues Working closely with cross-functional teams you will help optimize our network infrastructure to ensure a stable secure and high-performing environment Experience 4-8 YearsWhat you ll gain Hands-on experience with a variety of technologies including Palo Alto Firewalls dynamic routing protocols like BGP and OSPF and tools like Wireshark for packet-level troubleshooting Opportunities to grow your expertise in Zero Trust Network Access ZTNA and next-generation networking solutions A team-oriented environment where collaboration and professional development are encouraged Responsibilities Support and maintain user and server networks including wired and wireless LANs VPNs SD-WANs remote access dynamic routing and switching firewalls and load balancers Troubleshoot monitor and ensure adherence to IT security standards for network infrastructure Report and monitor key performance indicators KPIs Maintain network documentation and manage changes through change management processes in ServiceNow following ITIL best practices Network support management and monitoring using our portfolio of tools e g NetBox Cacti Wireshark ExtremeCloud IQ and Site Engine Nagios Grafana and Extreme AI Expert Support incident management and be on-call as needed Collaborate closely with IT infrastructure IT security IT architecture and application management teams on consulting and troubleshooting tasks Qualifications Bachelor s degree in computer science Information Technology or a related field or 4 years of equivalent and proven experience in network support administration or engineering Relevant certifications e g Network CCNA ITIL Foundation are a strong advantage Hands on experience with networking protocols and concepts including TCP IP the OSI model VLANs VPNs firewalls SD-WAN WLANs Experience with packet-level troubleshooting e g Wireshark Tcpdump Ping and Trace tools Syslog IPerf SNMP NMAP Experience with Palo Alto firewalls Extreme Networks solutions or A10 Networks is a plus Knowledge and experience with dynamic routing protocols such as OSPF and BGP Knowledge of secure remote access solutions e g Zero Trust Network Access ZTNA and client-based VPNs Strong analytical and solution-oriented mindset Ability to work both within a collaborative team environment as well as taking initiative as an independent self-starter

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