Assistant Manager

3 weeks ago

Bengaluru India Mphasis Full time

Job Description

Position: Integration and BPM Pre-Sales Lead & Practice Manager, Bangalore

Experience: 1-12 years of experience

This position is within EAI/BPM practice of Mphasis to lead the RFPs, RFIs, overall bid process, customer presentation, consulting, CoE building & fulfilment support as per below defined responsibilities.

Responsibilities:

- Define and achieve annual / quarterly practice revenue impact targets working with Geo-sales and respective sub-Practice managers.
- Establish and own the lead management process - qualification, prioritization based on profitability and potential, conversion rates, win/ loss analysis
- Collaborates with sales, delivery, technical and vertical teams to ensure proposed deals include technical solutions, winning themes that accurately address customer needs
- Assist overlay sales in supporting the named logo list of must-win prospects
- Assist marketing team in driving practice specific campaigns - develop key messages, design relevant content
- Drive customer visits, pre-sales workshops and expertise presentations
- Collaborative with verticals pre-sales teams representing Analytics for large proposals which has multi-practice and technology involvement.
- Secures input from all necessary solution stakeholders and adapts solutions, as necessary.
- Conversion % for qualified leads and opportunity creation from the RFP and customer connects through overlay sales and sub-practices.
- Participate in short-term consulting engagements and pre-sales assessments/workshops
- Able to manage and run EAI/BPM CoE and build capability including solution accelerators and point solutions.
- Able to handle and manage the EAI/BPM pool management for internal fulfilment
- Support talent acquisition and talent fulfilment groups at Mphasis to meet all fulfilment needs for EAI/BPM at Mphasis

Mandatory Skills & Required Competencies:

- BE/MCA with 10-12 years of progressive experience with implementation and project execution background in Integration, API Management and BPM projects
- At least 4 years of implementation and consulting experience in any of the leading Integration, API Management and BPM technologies.
- At least 4 years of pre-sales experience with the end-to-end ownership of overall bid management and RFP responses for large Integration, API Management and BPM deals
- Excellent hands-on experience on Integration, API Management and BPM
- Good experience with automation tools is a plus.
- Proactively scope the technical solution required to address customer requirements, assesses customers stated and unstated needs, and recommends solutions that optimize value for both the customer and organization
- Maintains high customer satisfaction ratings and winning ratios
- A record of achievement and technical solution expertise in a comparable sales role.
- Experience in life cycle methodologies like Agile, Lean and waterfall
- Should be able estimate and cost Integration, API Management and BPM projects across these technology set - Java Microservices, APIGEE, MuleSoft, Dell Boomi, MS Azure Logic Apps, Cloud Integration platforms, Pega, Appian, Camunda etc. etc.)
- Experience in working with matrix organization with shared responsibilities
- Excellent communication skills, Problem solving, Analytical skills and people management skills

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