Assistant Manager

3 weeks ago

India movin Full time

Job Title: Assistant Manager – Operations (Healthcare) Band: 3

Reports to: Deputy General Manager- MSP Operations

Location: New Delhi

Function: Operations

Assistant Manager – Operations (Healthcare)- will manage the day-to-day office operations. The aim of this position is to ensure all shipments are efficiently processed, recovered and dispatched in time to meet schedules required by the customers. The position includes managing all aspects of operational employees, ranging from their performance to assisting with their personnel files. The position extends to creating workable formal relationships with sub-contractors, handling facilities and maintaining a clear communication line with other departments within the Country offices and departments (Administration, Customer Service both in Country offices)

JOB ROLE & RESPONSIBILITIES:

  • The incumbent will be responsible for successfully managing the Operations function.
  • Improve staff cross-training and development
  • Help to reduce fixed costs and increase gross margin working on solutions to establish new cost-efficient routes, negotiating with providers, and controlling facility / utility costs.
  • Manage and increase the effectiveness and efficiency of Support Services (OPS, CS, HR, IT and Finance), through operational improvements to each function as well as coordination and communication between support and business functions.
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence.
  • Oversee overall operational management, planning, systems and controls.
  • Management of operational budget in coordination with the Operations Manager.
  • Management of external agencies relevant to operations
    Improve the operational systems, processes and policies in support of organizations mission- - specifically, support management reporting, information flow and management, business process and organizational planning.
  • Work with:

§ Customer Services

§ MOVIN Offices and Domestic Agents

§ Administration

§ Sales

  • To adhere to all company Policies at all times.
  • To undertake any other reasonable duties at the request of the Operations Manager.

Educational Qualifications:

  • Bachelor's Degree or equivalent

Relevant Experience:

8-10 years- work experience in Operations

Competencies:

  • Excellent interpersonal skills and a collaborative management style.
  • Budget development and oversight experience
  • Commercially aware
  • Strong analytical, negotiations, strategic planning, resource management and leadership skills.
  • To operate in a fast pace, community environment
  • Excellent people manager, open to direction
  • Commitment to get the job done
  • Ability to challenge and debate issues of importance to the organization.
  • Ability to look at situations from several points of view
  • Delegate responsibilities effectively
  • Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
  • Demonstrated commitment to high professional ethical standards and a diverse workplace
  • Excellent computer skills and proficient in excel, word, outlook, and access
  • Knowledge of international compliance & security regulations

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