Critical Environment Technician

As a Critical Environment Technician CET in Microsofts Cloud Operations Innovation CO I team you will maintain the critical infrastructure that keeps our Datacenters up and running This could be anything from coordinating with supplier vendors recognizing safe versus unsafe work environment having a hands-on understanding of how critical environment equipment works performing various types of maintenance responding to onsite incidents while coordinating with other critical facilities professionals and using telemetry and other platforms to monitor equipment performance and operations Microsofts Cloud Operations Innovation CO I is the engine that powers our cloud services As a CO I Critical Environment Technician you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft s online services including Bing Office 365 Xbox OneDrive and the Microsoft Azure platform As a group CO I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs Diversity Inclusion training and events and professional certifications Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide With environmental sustainability and optimization at the forefront of our datacenter design and operations we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider Microsofts mission is to empower every person and every organization on the planet to achieve more As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities Responsibilities Serve as an operations specialist in one major area of CE operations e g electrical mechanical controls generators and works on advanced tasks independently Inspect and supervise critical environment-related facility equipment e g controls heating ventilation and air conditioning HVAC mechanical systems building and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards Utilize internal computerized maintenance management system CMMS to track all equipment assets and to complete work order requests for maintenance work Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations and coordinates with other critical facilities professionals to perform corrective repairs without supervision Enhance develop new or follow preexisting emergency operating procedures EOPs methods of procedure MOPs and standard operating procedures SOPs in relation to CE operations and incidents Under minimal oversight perform various types of maintenance e g planned predictive corrective and repairs following methods of procedure MOPs and standard operating procedures SOPs for one or more types of equipment e g electrical mechanical cooling systems correct procedures Have a hands-on understanding of how equipment works and how to troubleshoot equipment systems subsystems and components independently within their trained discipline Provides consultation to lower-level colleagues in troubleshooting systems and problems Understands follows and ensures safety and security requirements e g job hazard assessments JHAs environmental health and safety EH S toolbox talks and business processes and procedures to properly perform work in a safe quality and reliable within Microsoft requirements Embody our culture and values Qualifications Required Qualifications Bachleors or Masters Degree AND 2 year s mission critical services work applied learning experience e g high availability assembly manufacturing critical infrastructure environments such as data centers oil and gas refineries hospitals pharmaceutical manufacturing or related fields OR equivalent experience Background Check Requirements Ability to meet Microsoft customer and or government security screening requirements are required for this role These requirements include but are not limited to the following specialized security screenings Microsoft Cloud Background Check This position will be required to pass the Microsoft Cloud background check upon hire transfer and every two years thereafter While not required we also look for the following Preferred Qualifications High School Diploma GED or equivalent AND 3 years mission critical services experience e g high-availability assembly manufacturing critical infrastructure environments such as data centers oil and gas refineries hospitals pharmaceutical manufacturing or related fields OR Associate s Degree or technical trade certification e g military trade school or higher-equivalent education AND 2 years mission-critical services experience e g high-availability assembly manufacturing critical infrastructure environments such as data centers oil and gas refineries hospitals pharmaceutical manufacturing or related fields OR equivalent experience Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances We also consider qualified applicants regardless of criminal histories consistent with legal requirements If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the