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MT-WF Data Administration

4 weeks ago

Noida, India Genpact Full time

Job Description

Inviting applications for the role of Management Trainee/Assistant Manager, Workforce Data Admin

This role is crucial in supporting the optimization of workforce performance through data analysis, forecasting, and reporting. The ideal candidate will have a strong background in workforce analytics, operational support, and collaboration across functions.

Responsibilities.

1. Data Handling and Validation:

- Collect, validate, and manage large datasets to ensure accuracy and completeness.

- Conduct regular audits to maintain data integrity and resolve discrepancies.

- Manage changes to employee records across the employee lifecycle: hiring, onboarding, transfers, promotions, terminations, personal detail updates, long term leave & absence management, performance admin.

- Track and resolve data discrepancies or errors by coordinating with HR, payroll, and IT teams.

1. Employee Data Management & Governance:

- Oversee and/or execute end-to-end employee master data administration (hires, changes, transfers, terminations, etc.) in HRIS platforms (e.g., Workday, SAP, etc.).

- Maintain data integrity and ensure accuracy through validation and regular audit checks.

- Act as a control point for high-risk or sensitive HR transactions and escalations.

- Review bulk uploads and mass changes to employee data for compliance and accuracy.

1. Process Ownership & SLA Management

- Ensure adherence to SLAs, internal controls, and standard operating procedures across the data administration lifecycle.

- Support or lead operational planning for high-volume changes such as org-wide promotions, year-end reviews, or system migrations.

- Ensure compliance with data protection regulations (e.g., GDPR) and internal data governance policies.

- Maintain documentation for audit readiness and reporting purposes.

1. Stakeholder Engagement:

- Collaborate with HRBPs, payroll, onboarding, IT, and compliance teams to ensure accurate and timely processing of employee data.

- Act as a liaison between operational teams and global HR teams for issue resolution and data integrity assurance.

1. Process Optimization:

- Identify opportunities for automation and process improvement in workforce data administration.

- Drive initiatives to reduce manual errors and improve first-time-right performance.

- Handle escalations or exceptions related to data transactions and coordinate corrective actions.

Qualifications we seek in you

Minimum Qualifications

- Bachelor's degree in HR, Business, Data Science, or a related field.

- Proven experience in Workforce Data Admin or a related role, with a strong background in leadership.

- Proficiency in data tools and platforms (e.g., Power BI, Tableau).

- HCM tool experience - Workday is mandatory.

- Experience in ticketing tool like Service Now, Zendesk, etc is preferrable.

- Excellent verbal and written communication skills.

- Willingness to work 5 days from office in client specific shift.

Preferred Qualifications/ Skills

- Certifications in project management or data analytics.

- Proven ability to manage operations and coordinate with multiple stakeholders.

- Familiarity with workforce analytics and audit-readiness practices.

- Strong leadership and interpersonal skills.

- Analytical mindset with a focus on problem-solving.

- Ability to manage multiple priorities and deliver under tight deadlines.

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