▷ [04/10/2025] Salesforce Systems Analyst

Job Description

Collaborating across the organization with business, architects, UX designers, product managers and other software developers to develop and improve tools to support Advisor practices. Support tracking/feedback tracking from field users on CRM.

Key Responsibilities

Able to work and learn quickly

Team playercommunicates timely with team, partners and leaders

Eager to learn

Can keep up with a fast pace and still stay positive and organized

Analytical skills

Able to speak up and ensure their ideas/voice is heard

Critical thinking skills

Problem solving skills

Positive outlook

Strong analytical abilities and background

Able to communicate directly with users and business partners by answering and resolving feedback and productions issues

Ability to negotiate, have difficult conversations, build relationships across the company, and work closely

Required Qualifications

Bachelor of Technology/Bachelor of Engineering degree in Computer Science, Information Systems or related technical field;

Understanding and demonstrated experience working with web tools.

Proficient computer skills, especially Microsoft Office applications

Strong analytic skills; ability to understand complex systems and design communication around integration and interface points

Able to write test cases, scripts, jira stories for a Business need, get it approved from the Business, Follow through with developers, get the timelines and act as a liaison between the Business and Developer

Proven experience in Software testing and quality assurance with a distinguished track record in testing complex software systems

Competent in all types of testing (Functional, Regression, Integration)

Capability to work with a multi-functional team of business owners, developers, business analysts, and quality assurance professionals.

Knowledge of Quality management tools such as Jira.

Understanding of the QA process/ SDLC in waterfall, continuous delivery, and Agile environments is required.

Strong organizational skills: the ability to complete multiple tasks under time constraints and competing priorities.

Excellent written and verbal communication skills (Ability to communicate effectively with technical staff, business analysts, management, and business team members)

Work independently (full SDLC) with minimal supervision in a team environment

Preferred Qualifications

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology