[3 Days Left] Technical Support
4 weeks ago
Job Description Key Responsibilities: - Managing technical escalations - Ensuring that designated ASPs deliver service as per our service standards - Managing all customer complaints from major accounts - Meeting the service standards in terms of managing TAT, mean time to repair, and escalation management - Ensuring all support services are available for the execution of project orders - Coordinating with all sales account managers on accounts receivables - Organizing skill enhancement programs for ASPs, such as training and technical audits - Customer and ASP escalation management Educational Background: - Bachelor's in Computer Science or a related field - Technical knowledge of IT hardware - Previous experience in a customer service or support role, preferably in the IT hardware industry - Strong communication skills, both verbal and written, with the ability to explain technical issues in a clear and simple manner - Problem-solving skills with a customer-first mindset - Ability to work in a fast-paced, high-pressure environment while maintaining a positive attitude
-
▷ (3 Days Left) Technical Support Engineer
4 weeks ago
Bengaluru, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
-
▷ 3 Days Left: Technical Support Engineer
4 weeks ago
Bengaluru, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
-
Project Technical Support
2 weeks ago
Bengaluru, India DSS Imagetech Pvt Ltd Full timeProject Title: NeoDx Point of Care Testing for the Detection of Mycobacterium tuberculosis and Multi-Drug Resistant Mutations in Pulmonary and Extra-Pulmonary Samples Position Title: Project Technical Support–III Collaborative Project Partner NeoDx Biotech Labs Pvt. Ltd. Base Location: The Oxford Medical College Hospital & Research Centre No. of Positions:...
-
(3 Days Left) International Technical Support
4 weeks ago
Bengaluru, Pune, India Kvc Consultants Ltd Full timeJob Description We are seeking a highly skilled and customer-focused International Technical Support professional to join KVC Consultants Ltd. In this role, you will be responsible for diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks for our international clientele. This position requires...
-
▷ [3 Days Left] Technical Support Engineer
2 weeks ago
Bengaluru, India LogiCoy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities - Reproduce...
-
▷ 3 Days Left: Technical Support Engineer
4 weeks ago
Bengaluru, India Ascendion Full timeJob Title :: L2/L3 Support Engineer (AS400)Location :: Bengaluru, India (Hybrid)Job Description:Top Skills:- AS400 - RPG/COBOL - SQL/DB2 - Exposure to .Net/JavaCore / Must Have:- Troubleshooting skills: Ability to diagnose and resolve complex application issues. - Communication skills: Strong verbal and written communication skills. - High end reasoning and...
-
(3 Days Left) Technical Architect
3 weeks ago
Bengaluru, India TEKNIKOZ Full timeJob Description Greetings from Teknikoz Experience : 10Years Job Profile: The Technical Architect is responsible for designing and maintaining the technology, business, and security architecture for existing and new applications. The role ensures all IT solutions follow organizational standards, security policies, and best practices. The architect will...
-
▷ [3 Days Left] Support Engineer
4 weeks ago
Bengaluru, India Pelatro Full timeJob Description Required Qualifications: OBJECTIVES of ROLE: - Responsible for monitoring and supporting the product at customer environment in 24*7 basis working in shifts. - Managing the tickets from customer adhering to SLA. RESPONSIBILITIES/TASKS: 1. Monitoring the alarms/alerts generated from various customers. 2. Monitoring the logs of jobs and job...
-
Technical writer and Trainer
2 weeks ago
Bengaluru, India Zigsaw Full timeJob description: Role: Technical writer and Trainer Experience Required: 5+ years CTC Range: Max 12 LPA Notice Period: 30 days Shift : UK Shift (3:00 PM IST to 12:00 AM IST) Process Details: Online Assessment/ Technical round/ Final round Full time Job Location: Sudhama Nagar, Bengaluru Skills: Excellent communication skills, Experience in designing and...
-
▷ 3 Days Left! Technical Architect
4 weeks ago
Bengaluru, India Tata Consultancy Services Full timeSNRequired InformationDetails1RoleTechnical Architect2Required Technical Skill SetTOGAF Certified with Knowledge of enterprise solutions and architectures (e.g.: Strong Knowledge on Java, J2ee, Spring, SpringBoot, REST SOAP webservices, Hibernate, microservices and AWS. Good Understanding of architecture and design patterns.)3No of Requirements14Desired...