Technical Support Engineer
1 week ago
About CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs.Your next opportunity starts hereMore on Cyware: (www.cyware.com)About the RoleWe are looking for a motivated and customer-focused Technical Support Engineer with 2 to 3 years of experience in providing technical assistance and troubleshooting. The ideal candidate will have strong problem-solving skills, hands-on experience with Linux systems, and a solid understanding of cyber security concepts. Knowledge of Python or scripting will be considered an advantage.Key Responsibilities:- Provide technical support to customers via email, chat, and remote sessions - Diagnose, troubleshoot, and resolve product or environment-related issues within defined service level agreements - Handle incident management, escalation cases, and perform root cause analysis - Collaborate with engineering teams to reproduce and resolve complex technical problems - Document solutions, create knowledge base articles, and contribute to process improvement - Support customer onboarding, upgrades, and integration activities as neededRequired Skills and Qualifications:- 2 to 3 years of experience in a technical support or systems engineering role - Strong knowledge of Linux systems (administration, troubleshooting, scripting) - Knowledge of Threat Intelligence platforms, Security Orchestration Automation and Response (SOAR) solutions, and other cybersecurity products - Basic understanding of networking and security concepts (firewalls, virtual private networks, protocols, and security tools) - Strong troubleshooting, analytical, and problem-solving skills - Excellent communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders - Ability to work independently and as part of a team in a fast-paced environmentPreferred or Good to Have- Experience with Python or other scripting languages for automation - Familiarity with Security Information and Event Management (SIEM) and log management tools - Exposure to ticketing systems such as Jira, ServiceNow, and Zendesk.
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Technical Support Engineer
1 week ago
New Delhi, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate.The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
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Technical Support Engineer
6 days ago
New Delhi, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate.The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
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Technical Support Engineer
6 days ago
New Delhi, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate.The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
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Technical Support Engineer
4 days ago
New Delhi, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate.The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
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Technical Support Engineer
4 weeks ago
New Delhi, India Teamware Solutions Full timeHi ConnectionsTeamware is hiring for Technical Support Engineering roleLocation: NoidaNP:1monthInterview:Face to face interviewExperience:5+yearsJD- BTechnical Support Engineer - Expert in communication - 5 Years - Basic knowledge in Digital Marketing (Preferable-not mandate) - Handling Technical Queries, Networking, and Basic Database - Noida - Hybrid Mode...
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Technical Support Engineer
4 days ago
New Delhi, India comfidentil Full timeWe are looking for a Technical Support Engineer. The ideal candidate will be responsible for providing technical assistance and support to customers, troubleshooting software and hardware issues, and delivering excellent customer service on a daily basis. This is an on-site and night shift role at Ahmedabad.Work Timings- 6:30 PM to 3:30 AM IST / Rotational...
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Technical Support Engineer
1 week ago
New Delhi, India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs:ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
3 weeks ago
New Delhi, India Testsigma Full timeAbout Testsigma Testsigma is a modern, AI-powered, low-code test automation platform that makes it easy for QA teams to automate web, mobile, and API tests using simple English. Teams can create, run, and maintain automated tests across thousands of browsers, devices, and environments without writing code. Global brands such as Cisco, Samsung, Bosch,...
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Technical Support Engineer
3 weeks ago
New Delhi, India Testsigma Full timeAbout TestsigmaTestsigma is a modern, AI-powered, low-code test automation platform that makes it easy for QA teams to automate web, mobile, and API tests using simple English. Teams can create, run, and maintain automated tests across thousands of browsers, devices, and environments without writing code. Global brands such as Cisco, Samsung, Bosch,...
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Technical Support Engineer
3 weeks ago
New Delhi, India Alaan الآن Full timeAbout AlaanAlaan is the SuperCard™ for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.Alaan provides everything businesses need to manage and control expenses, including the SuperCard™, AI-powered automation and insights, streamlined accounting, and centralized...
