Customer Service Adviser

13 hours ago


Malappuram KL IN VOC Automotive Inida Pvt Ltd Full time

VOC Automotive India Pvt Ltd is looking for passionate and customer Service Advisors to join our team As a Service Advisor you will be responsible for assisting customers with their vehicle service needs providing accurate service recommendations and ensuring excellent customer experience Key Requirements Experience as a Service Advisor or in a similar customer-facing role within the automotive industry Maintain accurate service cost estimates service records ensure timely service completion and manage service workflow In-depth knowledge of vehicle maintenance and repair processes Inform servicing date promote additional services and products to customers Customer-centric mindset with the ability to build and maintain strong relationships Ability to multitask and manage time effectively in a fast-paced environment Excellent problem-solving abilities and interpersonal skills Technical certifications or automotive knowledge is a plus Qualifications Bachelor s degree Diploma or equivalent automotive certifications are preferred 1-3 years of experience in an automotive service advisor role freshers may also apply with relevant training Ability to work flexible hours based on customer demand Job Type Full-time Pay 10 000 00 - 23 000 00 per month Benefits Cell phone reimbursement Language English Preferred Malayalam Preferred Work Location In person


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