 
						Assistant Manager Quality
2 days ago
Job Description Responsibilities Quality Assurance: - Design and implement quality monitoring frameworks for operations, service, and customer experience - Conduct regular audits and quality checks to ensure compliance with SOPs - Analyze feedback and quality scores to identify improvement areas - Collaborate with department heads to resolve process gaps and service issues - Create and maintain quality reports, dashboards, and feedback loops Training & Development: - Develop onboarding and refresher training modules for new and existing employees - Conduct soft skills, customer service, and technical/product training sessions - Identify training needs through assessments, feedback, and performance data - Evaluate training effectiveness through post-training assessments and audits - Maintain training calendars, records, and progress reports Requirement - Strong communication and facilitation skills - Analytical thinking with a detail-oriented mindset - Ability to lead training sessions, audits, and process improvements - Proficient in Excel, PowerPoint, and learning management systems (LMS) - High level of organizational and documentation skills Qualifications and Education Requirements - Bachelor's degree in Business, HR, Education, or related field - Certification in Quality Management (e.g., Six Sigma, ISO) and/or Training (e.g., Train the Trainer) is preferred Experience - 35 years of experience in quality management, training, or operations in a corporate or service-based environment.
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					  Quality Assurance Assistant Manager2 weeks ago 
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					  Assistant Manager Quality3 days ago 
 Bengaluru, India Interview Kickstart Full timeRole Overview:As a QA Assistant Manager, you’ll play a critical role in ensuring the integrity and consistency of our sales operations. You'll be responsible for reviewing sales calls for quality, accuracy, and compliance with our standards. You'll also support our revenue teams by tracking deals, validating pipeline data, and ensuring accurate reporting... 
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					  Assistant Manager Quality3 days ago 
 Bengaluru, India Interview Kickstart Full timeRole Overview: As a QA Assistant Manager, you’ll play a critical role in ensuring the integrity and consistency of our sales operations. You'll be responsible for reviewing sales calls for quality, accuracy, and compliance with our standards. You'll also support our revenue teams by tracking deals, validating pipeline data, and ensuring accurate reporting... 
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					  Assistant manager quality1 day ago 
 Bengaluru, India Interview Kickstart Full timeRole Overview:As a QA Assistant Manager, you’ll play a critical role in ensuring the integrity and consistency of our sales operations. You'll be responsible for reviewing sales calls for quality, accuracy, and compliance with our standards. You'll also support our revenue teams by tracking deals, validating pipeline data, and ensuring accurate reporting... 
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 Bengaluru, India Interview Kickstart Full timeRole Overview:As a QA Assistant Manager, you’ll play a critical role in ensuring the integrity and consistency of our sales operations. You'll be responsible for reviewing sales calls for quality, accuracy, and compliance with our standards. You'll also support our revenue teams by tracking deals, validating pipeline data, and ensuring accurate reporting... 
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					  Assistant Manager Quality2 days ago 
 Bengaluru, India Interview Kickstart Full timeRole Overview: As a QA Assistant Manager, you’ll play a critical role in ensuring the integrity and consistency of our sales operations. You'll be responsible for reviewing sales calls for quality, accuracy, and compliance with our standards. You'll also support our revenue teams by tracking deals, validating pipeline data, and ensuring accurate reporting...