Process Associate
2 weeks ago
Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI Inviting applications for the role of Process Associate Customer Care In this role you are expected to reach out to customers and create affordable plans which will allow them to settle their balances You are expected to hit collection targets set by leadership month on month Responsibilities Request s debit or ACH information to secure plans Modifies plans as requested by customers Takes appropriate action if customer disputes the account s Listens for hardship cues in customer conversations and notes account appropriately Update s customer account information including telephone mobile address and email Requests required letters to be mailed or emailed as appropriate to customers to notify of transfer of account encourage payment of delinquent account or confirm agreements to settle account Records information about financial status of the customer and status of collection efforts using automated collections software Obtains and reviews appropriate correspondence and documents both paper and electronic that pertain to the account Establishes payment schedule grants extensions of payment deadlines or temporary payment suspension Settles accounts within limits authorized or obtains necessary information for supervisor to review approve the settlement Responsible for ensuring compliance with applicable laws regulations and company policies across areas of organizational responsibility Completes all required compliance or other training Qualifications we seek in you Minimum Qualifications At least High Graduate Fresh graduate or fresh in the industry Good typing PC skills Good verbal and written comm skills - iSpeak 7 Courteous and customer experience oriented Willing to rotate shifts and weekly offs Open and receptive to feedback Ability to work in a fast paced environment where standards of quality and timelines are established High on integrity to ensure compliance Ability to work on a team Preferred Qualifications Skills BPO or contact center experience Collections or Customer Service background Assertive and confident Strong negotiation skills Problem solver with procedure driven judgment to find the best solution Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation For more information visit www genpact com Follow us on Twitter Facebook LinkedIn and YouTube Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training
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Process Associate
2 days ago
Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full timeWe’re hiring for **Process Associate** **Position: -** **Process Associate (Housing Disrepair Process)** **Notice Period: -** Immediate requirement to 15 days. **Experience: -** Fresher **Job Location**: Noida 63 **Qualifications**: - Any Graduation. **Skill**: - Fluent Communication Skill **Timing**: - 2:00 PM - 11:00 PM **Responsibilities**: -...
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Process Associate
1 week ago
uttar pradesh, India EPIC Investment Partners Full timeRole Profile: Process AssociateWe are looking for a Process Associate to support our Reporting function, who will contribute to the success of the business by handling international accounts. The incumbent is expected to be a self- starter, who can work with minimal supervision,in a dynamic, fast- paced environment.Reporting to the Manager, the Process...
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Process Associate
1 week ago
Noida, Uttar Pradesh, India, Ghaziabad EPIC Investment Partners Full timeRole Profile: Process AssociateWe are looking for a Process Associate to support our Reporting function, who will contribute to the success of the business by handling international accounts. The incumbent is expected to be a self- starter, who can work with minimal supervision,in a dynamic, fast- paced environment.Reporting to the Manager, the Process...
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Customer Support Associate
7 days ago
Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full timeAn international voice process job involves handling customer queries and orders over the phone in one or more international languages. It's a specialized role that's a key part of global customer support. Some responsibilities of an international voice process job include: - Answering customer inquiries - Handling customer complaints and resolving issues -...
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Voice Process
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Process Associate
1 week ago
Noida, Uttar Pradesh, India Genpact Full timeReady to shape the future of work? _ - At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow...
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Process Associate
4 weeks ago
Noida, India EPIC Investment Partners Full timeRole Profile: Process AssociateWe are looking for a Process Associate to support our Reporting function, who will contribute to the success of the business by handling international accounts. The incumbent is expected to be a self- starter, who can work with minimal supervision,in a dynamic, fast- paced environment.Reporting to the Manager, the Process...
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Process Associate
5 days ago
Noida, India EPIC Investment Partners Full timeRole Profile: Process AssociateWe are looking for a Process Associate to support our Reporting function, who will contribute to the success of the business by handling international accounts. The incumbent is expected to be a self- starter, who can work with minimal supervision,in a dynamic, fast- paced environment.Reporting to the Manager, the Process...
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Process Associate
1 week ago
Noida, India EPIC Investment Partners Full timeRole Profile: Process AssociateWe are looking for a Process Associate to support our Reporting function, who will contribute to the success of the business by handling international accounts. The incumbent is expected to be a self- starter, who can work with minimal supervision,in a dynamic, fast- paced environment.Reporting to the Manager, the Process...
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Customer Support Associate
2 weeks ago
Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full timeAn international voice process **requires the customer service representatives to handle inbound and outbound calls from customers from different countries**. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues. **Job Types**: Full-time, Permanent, Fresher Pay:...
