Manager Client Relations
4 weeks ago
Key Responsibilities:
- Client Interaction & Support:
- Serve as the first point of contact for all new client queries, understand their requirements, and share relevant information.
- Account Management:
- Manage and nurture relationships with existing key accounts to ensure continued satisfaction and repeat business.
- Cross-functional Coordination:
- Coordinate internally with the operations, creative, and production teams to ensure seamless client servicing.
- Client Meetings & Follow-ups:
- Schedule and participate in client meetings, presentations, and follow-ups.
- Product & Service Knowledge:
- Maintain a strong understanding of all products and services offered (training will be provided).
- Reporting & Feedback:
- Proactively share updates, reports, and insights with clients.
- Track client feedback and work with teams to resolve issues promptly.
- Record Maintenance:
- Maintain accurate records of all communications, briefs, and project timelines.
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