Manager - Retail Store Operations
4 days ago
Job Description Role Store Manager Job Level/ Designation Manager Function / Department Retail Location Job Purpose - Overall responsibility for activities at a Vi store spanning customer service, store-level sales and revenue targets across all products (voice post-paid/ prepaid, data etc.) - Execute marketing promotions, display and store experience schemes Key Result Areas/ Accountabilities Sales - Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a Vi store - Ensure and monitor quality of acquisition through the store - Revenue -Deliver revenue targets for the store - Increase revenue per footfall by aiding customers purchase decisions RoI - Achieve profitability (Return on investment) targets for the store - Minimize losses from pilferage (wastage) and shrinkage (unidentified losses) Customer Service - Manage churn and achieve customer satisfaction for walk-in customers Store Management - Ensure adherence to store processes in terms of documentation and systems - Ensure infrastructure / store upkeep - Maintain availability of stock at the store while adhering to norms - Ensure appropriate placement of pop-ups and product displays at store Marketing - Execute marketing, branding and promotion activities - Ensure fliers/ brand POS are available at store - Resolve channel-specific issues within specific timelines People - Resolve store-specific issues within specific timelines - Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees - Identify gaps in performance of immediate team and ensure training to bridge the same HSW Compliance - Ensure that the HSW norms are adhered to Core Competencies, Knowledge, Experience Critical Success Factors - Continuous Learning & Empowering Talent - Building Team Commitment - Leads Decision Making & Delivering Results Threshold Functional Competencies - Products, Services and Technology Knowledge - Consumer Differentiating Functional Competencies - Sales Planning and Forecasting - Solving Problems Experience - 2 5 years - Experience of retail store and customer relationship management - Revenue Target achievement and cost management Qualifications Must have technical / professional qualifications - Essential : Graduation - Desired : Full time post - graduation in business management/MBA
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Retail Store Manager
2 days ago
Hingoli, India Reliance Retail Full timeJob Description Company Overview Reliance Retail, India's largest and most profitable retailer, offers a diversified omni-channel presence with integrated store concepts, digital, and new commerce platforms. With over 15,000 stores across 7,000+ cities, Reliance Retail serves a customer base of more than 193 million, providing superior quality products and...
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Retail Store Manager
2 days ago
Thiruvananthapuram, Thiruvananthapuram / Trivandrum, India Reliance Retail Full timeJob Description Job Summary The Retail Store Manager is responsible for the daily operations and overall performance of the retail store. This role ensures high levels of customer satisfaction, staff development, and operational excellence while achieving sales and profitability goals. The ideal candidate is a dynamic leader with strong organizational and...
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Retail Store Manager
1 week ago
Thiruvananthapuram, Thiruvananthapuram / Trivandrum, India Reliance Retail Full timeJob Description Key Responsibilities - Sales & Business Performance - Achieve and exceed store sales, profitability, and KPI targets. - Implement strategies to drive footfall, conversion, and average transaction value. - Analyze sales reports to identify opportunities and areas for improvement. - Customer Experience - Ensure superior customer service...
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Sales and Store Operations
4 days ago
Gadarwara, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is the leading retailer in India, transforming the retail landscape since 2006 with over 15,000 stores in 7,000+ cities, serving 193 million customers. Known for its expansive footprint, it offers unmatched value, quality, and experiences. Job Overview Join Reliance Retail as a Sales and Store Operations...
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Store Manager
2 days ago
Challakere, India Reliance Retail Full timeJob Description Job Description: Apparel Store Manager- We are in search of a dynamic and highly effective Apparel Store Manager to motivate and lead a team of young, energetic and fashion forward workforce. The ideal candidate should have a strong academic foundation, including a Bachelor's degree, with a preference for individuals with a professional...
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Store Manager Retail Operations
6 days ago
Ranchi, India Tata 1mg Full timeJob Description Company Description Tata 1mg is India's leading healthcare platform, dedicated to providing accessible, affordable, and seamless healthcare solutions. Trusted by millions, the platform offers services such as medicine delivery across 1,800+ cities, online doctor consultations, and diagnostic testing with home collection via CAP-accredited...
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FMCG b2b sales and store operations
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Chittoor, India Reliance Retail Full timeJob Description Company Overview Reliance Retail, India's largest retailer, revolutionizes retail with over 15,000 stores. Based in Mumbai, it employs more than 10,001 people and offers diverse omni-channel experiences. Job Overview Seeking a Mid-Level FMCG B2B Sales and Store Operations Specialist for locations like Chittoor and Kakinada. Must have 4 years...
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Operations Manager
2 weeks ago
India Spencer's Retail Full timeAbout the Company Spencer's is committed to providing exceptional service and quality products across its various retail formats. Our mission is to create a customer-centric shopping experience while fostering a culture of inclusivity and teamwork. About the Role Manager – Operations will oversee and execute operational procedures and initiatives across...
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Retail Store Manager
2 weeks ago
Mathura, India Vijit Creations Full timeJob Description Job Title: Retail Store Manager Levi's StoreLocation: Mathura / Varanasi About the Role As a Retail Store Manager at a Levi's Franchise Store, you'll be responsible for leading daily store operations, driving sales performance, ensuring an exceptional customer experience, and upholding Levi's brand standards. You will manage and motivate a...
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Store Omni Lead
3 weeks ago
Kanpur, Ghaziabad, Hyderabad, India More Retail Mrpl Full timeJob Description More Retail Limited is looking for Store Omni Lead - Dark Store to join our dynamic team and embark on a rewarding career journey Roles & Responsibilities: - Manage and coordinate omnichannel operations in the dark store. - Oversee order fulfillment and delivery processes for online and in-store orders. - Ensure seamless integration of online...
