Op Billing Executive

21 hours ago

Greater Noida UP IN Motherhood Chaitanya Hospital Full time

At OP - Greet customers with warmth politeness Help customers fill the registration forms and any related documents - Complete the Registration Process and generate UHID Cards for patients Ensure that customers are comfortable keep track of them and in case of any changes to their schedule update them at the earliest - While talking to customers pay full attention understand their specific queries and respond appropriately If you are unable to resolve the query seek assistance from a senior - Communicate updates of the patients to their relatives time to time - Coordinate patient movement into Consultant chambers be alert and track waiting patients - Be aware of open slots for walk-in patients schedule them as per availability - If consultant advises accompany patients to referred departments for investigations - Ensure Billing is advised to charge for all diagnostic services and bills are updated accurately - Make bookings reservations for the beds if required book appropriate bed type - Be aware of escalation matrix - Collect feedback from all customers Admissions - Receive admission request form from patient - Conduct the admission process smoothly ensure all documents are duly filled and signed by patient attendant all fields are filled in the admission portal appropriate Bed is blocked - Collect deposit - Escort patient to the floor and assigned room - Nursing station and concerned consultant is informed about the admission Reports Dispatch - Coordinate hand over of reports not collected by customer earlier Administrative - Understand Hospital Information System for carrying out billing jobs Prepare bills by entering all lab orders medications and services given to patients Maintain Daily New Registration Tracker OPD count Daily Collection Submission - Ensure general cleanliness of the floor A Fulfilling the Service Vision Inter-department Coordination - Is well-groomed as per standard maintains discipline and decorum - Responsible for the implementation of the Service Vision - ensures personalized care while delivering service - Engages well with Clinicians and colleagues builds respect and rapport - Coordinates with support departments to ensure customers are comfortable and services are as per standard Job Type Full-time Pay 20 000 00 - 30 000 00 per month Ability to commute relocate Greater Noida Uttar Pradesh Reliably commute or planning to relocate before starting work Preferred Experience Billing 1 year Preferred Work Location In person

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