Informatica Admin

24 hours ago


India Miracle Software Systems, Inc Full time

Job Description Primary Skills: Informatica,IDMC,Power exchance,PowerCenter,Azure - Analyze Informatica platform bandwidth and recommend capacity scaling (up/down) based on usage patterns. - Perform installation, configuration, maintenance, and upgrades for Linux, Unix, and Windows servers aligned with supported Informatica components. - Recommend optimal hosting infrastructure based on usage, performance, and cost considerations. - Support transactional replication across hosted servers in data centers. - Design and implement disaster recovery solutions for mission-critical Informatica environments. - Resolve performance issues within warehousing and trading system environments. - Collaborate with DBAs to ensure database structures provide high performance, data integrity, recovery, and security. - Monitor application servers, disk space, dump/core files, and other infrastructure metrics using automated health check scripts. - Manage production incidents via ServiceNow (or equivalent), ensuring resolution meets committed SLAs. - Tag repeated issues to problem records and document RCA findings for trend analysis and continuous improvement. - Participate in Change Advisory Board (CAB) meetings, support production deployments, and manage rollback procedures as required. - Manage and track certificates across environments and coordinate updates with business teams. - Facilitate daily knowledge transfer and internal alignment across MSS support teams. - Attend and contribute to WSR, QBR, and YBR meetings with client stakeholders to share insights, track performance, and plan improvements. - Deliver Daily Status Updates on key platform components: - Informatica PowerCenter: Workflow status, job failures, system health. - Informatica PowerExchange: Connectivity checks, session monitoring, error handling. - IDMC / IICS and related Azure components (e.g., SQL, Storage) as applicable. - Monitor Informatica workflows for delays, failures, and SLA adherence - Monitor server performance, resource utilization, and availability across all supported environments - Support Informatica developers with deployment coordination, runtime troubleshooting, and environment readiness - Monitor and communicate any planned or ongoing maintenance, outages, or high-severity escalations. - Validate updates across all active SNOW tickets for incidents, changes, and service requests. - Escalate deviations or priority issues per defined SLA and escalation matrix. - Coordinate with stakeholders and internal teams to document any deviations from SOPs or expected service behavior.


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