Oracle Fusion Cloud Cx Marketing

Job Category Product Development Oracle Customer Success Services As a key member of Oracle Customer Success Services we will join an international network of experts dedicated to driving customer success through innovation and expertise Our One Oracle approach ensures we will be part of a team delivering comprehensive end-to-end services and solutions that accelerate the entire customer journey Work alongside certified and experienced professionals gaining exposure to cutting-edge technologies and methodologies and enhancing your skills and credentials Engage with a diverse range of customers managing the full lifecycle of delivery and services and ensuring each project has a tangible impact Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success Join us in Oracle Customer Success Services and elevate your career with a company that values innovation expertise and customer-centric solutions Key Responsibilities Engage business partners to gather requirements and translate functional needs into technical specifications for CX Marketing Cloud Field Service Cloud CPQ Fusion Sales Service Cloud Cloud solutions Lead the design and delivery of scalable high-impact CX implementations across financial management power planning Telecom and consolidation domains Plan develop and execute marketing campaigns across multiple channels including SMS in-app messaging push notifications email marketing SFTP API integrations RPL AMS Utilize the Oracle Marketing Cloud platform to create personalized and targeted email campaigns that maximize customer engagement and conversions Collaborate with cross-functional teams including marketing strategists designers developers and data analysts to ensure seamless integration of marketing campaigns across different channels Monitor campaign performance metrics such as open rates click-through rates conversion rates and ROI to optimize campaign effectiveness Conduct A B testing and perform data analysis to uncover insights that inform campaign optimization strategies Stay up to date with industry trends and best practices in email marketing automation customer segmentation personalization strategies and other relevant areas Provide guidance and support to internal teams on best practices for utilizing the Oracle Marketing Cloud platform Qualifications Skills Mandatory Bachelor s degree BE BTech MCA Minimum 5 years experience with Oracle CX Cloud products Marketing Cloud Field Service Cloud CPQ Fusion Sales Service Cloud Deep Implementation Support experience of CX processes and solution areas Proficiency with JavaScript jQuery KnockoutJS NodeJS HTML CSS Webpage Design Python VBCS Redwood Strong analytical and problem-solving skills Ability to thrive in a fast-paced dynamic environment with minimal supervision Good-to-Have Excellent communication and project management skills including stakeholder and team facilitation Experience with Service Requests SRs Request for Change RFCs and My Oracle Support Familiarity with OAC-Essbase Essbase 19c and Essbase 21c platforms Self-Assessment Questions Can I confidently translate complex business and functional requirements into technical Oracle CX specifications and solutions Do I have hands-on experience implementing and supporting Oracle CX Cloud products Am I skilled in developing custom integrations and automations using CX Data Integration CX Fusion Integration Agent Groovy Business Rules and scripting languages like Batch Python or PowerShell Have I successfully supported diverse CX processes Am I able to work independently solve complex challenges and adapt quickly in a fast-moving service-oriented environment Qualifications Career Level - IC3 About Us As a world leader in cloud solutions Oracle uses tomorrow s technology to tackle today s challenges We ve partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity We know that true innovation starts when everyone is empowered to contribute That s why we re committed to growing an inclusive workforce that promotes opportunities for all Oracle careers open the door to global opportunities where work-life balance flourishes We offer competitive benefits based on parity and consistency and support our people with flexible medical life insurance and retirement options We also encourage employees to give back to their communities through our volunteer programs We re committed to including people with disabilities at all stages of the employment process If you require accessibility assistance or accommodation for a disability at any point let us know by emailing or by calling 1 888 404 2494 in the United States Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law