Urgent Lead Product Analyst

ABOUT TIDE At Tide we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting Tide is transforming the small business banking market with over 1 6 million members globally across the UK India Germany and France Using advanced technology all solutions are designed with SMEs in mind With quick onboarding low fees and innovative features we thrive on making data-driven decisions to help SMEs save both time and money Tide facts Tide is available for UK Indian German and French SMEs Over 1 6 million members 800 000 UK and 800 000 in India and growing rapidly Over 200 million raised in funding Over 2500 Tideans globally - we re diversity champions We have offices in Central London with a member support and technology centre in Sofia Bulgaria technology centres in Serbia Romania Lithuania and Hyderabad and offices in Gurugram and New Delhi India About You As a Lead Product Analyst you ll work closely with Tide MAM s product teams to use data to drive higher revenue You ll work within the product analytics team to use data to inform our collective understanding of users their problems and thus inform product strategy This role will suit an individual that can operate with a high degree of independence and has hands-on experience of proactively working with the product community You are an expert and constructive critique of digital products with strong views on data-driven techniques to improve adoption and engagement of various products features You will be working as a part of the product squad with a functional reporting into the Head of Product for PCS Some of the things you ll be doing Product Discovery - hypothesis driven deep dives existing product usage data to identify user problems quantify size of the problem and highlight solution s Solution confidence - product experiments are a means to an end They help us produce data to build confidence on the product features we plan to invest in You would be the product experimentation expert and would observe data propose design and analyse product experiments Product and feature performance review - new features solve user user problems and drive product usage and thus adoption You would work with product teams to identify analyse various impact hypotheses behind new products and features and define measurable KPIs User research - solving user problems helps us achieve commercial goals You would identify opportunities perform data deep dives exploratory and hypothesis driven to improve our collective understanding of user problems and assist working groups to focus on and prioritise high impact user problems Goals to KPI translations - you would work with product managers to break overall revenue goals into business KPIs identify impact hypotheses and convert into measurable product KPIs You would work with analytics engineers to enable KPI reporting through visually speaking dashboards Engagement to LTV correlations - engagement driven products and features have an indirect unestablished impact on member longevity commercially speaking LTV We use data to establish this correlation and quantify the indirect impact You would be required to perform custom analysis using statistical methods to validate these correlations and assist product teams to prioritise investment on scaling product and features that have an indirect impact on engagement longevity and thus LTV Experimentation product growth - you will operate with a high degree of user behaviour awareness backed by consistent event data observation and assist product managers by designing experiments to drive product adoption You would use custom data analysis and statistical methods to analyse experiment results Self Serve Product Analytics - partner with data engineering data product and data science teams to deliver a world-class self-serve event data analytics platform for app and web products Our experimentation stack includes platforms like LaunchDarkly for shipping variants Segment for events Heap for visualisation You would be required to partner with data-science teams to build a stats-engine for relevant KPIs for each product enabling a seamless self-serve analytics for business and product teams You ll be a great fit if 10 years of experience working on Product Analytics for a digital product Strong hold on product strategy experimentation roadmapping prioritisation You are a consumer tech geek preferably fintech not mandatory You are a natural storyteller with exceptional presentation skills You believe and invest time in project management and have exceptional people skills You understand and believe user experience is a product You are humble enough to know that you need to learn and confident enough to showcase your skills speak your mind and even challenge the status quo You have an intrinsic need to be excellent but have learnt to be action oriented You have failed and can talk about it at length You have worked as an analyst and a product manager You have excellent SQL proficiency and are willing to crunch complex numbers You are a self starter and can operate with a high degree of independence You have the ability to deal with ambiguity and competing objectives in a fast paced environment What you ll get in return Self Family Health Insurance Term Life Insurance OPD Benefits Mental wellbeing through Plumm Learning Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L D activities Stock Options Here s what we think about diversity and inclusion We build our services for all types of small business owners We aim to be as diverse as our members so we hire people from a variety of backgrounds We re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems Everyone here has a voice and you ll be able to make a difference If you share our values and want to help small businesses you ll make an amazing Tidean TIDE IS A PLACE FOR EVERYONE At Tide we believe that we can only succeed if we let our differences enrich our culture Our Tideans come from a variety of backgrounds and experience levels We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status We celebrate diversity in our workforce as a cornerstone of our success Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives We are One Team and foster a transparent and inclusive environment where everyone s voice is heard At Tide we thrive on diversity embracing various backgrounds and experiences We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability Our inclusive culture is key to our success helping us build products that meet our members diverse needs We are One Team committed to transparency and ensuring everyone s voice is heard Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities Please be aware that Tide does not charge any fees at any stage of the recruitment process All official Tide job opportunities are listed exclusively on our and applications should be submitted through this channel Communication from Tide will only come from an official tide co email address Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf If you are contacted by anyone misrepresenting Tide or requesting payment please treat it as fraudulent and report it to us immediately at Your safety and trust are important to us and we are committed to ensuring a fair and transparent recruitment process You personal data will be processed by Tide for recruitment purposes and in accordance with