Engineer - Technical Service

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions offering a full line of reliable and innovative inkjet thermal transfer laser print and apply label systems Markem-Imaje delivers fully integrated solutions that enable product quality and safety regulatory and retailer compliance better product recalls and improved manufacturing processes Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions Our connected solutions help manufacturers to reduce waste increase efficiency achieve compliance and protect their brand We offer the most complete range of market-leading marking and coding systems along with software services and consumable solutions so you can streamline all your printing needs from one supplier The Role The Technical Service Engineer is responsible for performing on-site installation maintenance service repair and support for Markem-Imaje products and services What you will do The engineer must provide onsite service and customer support study different type of packaging machines and site readiness for printer installation Conduct onsite online printer trial Perform on-site product installation on customer premises He shall be responsible for on- site services such as Installation Maintenance of Markem products to ensure maximum up-time and customer satisfaction He needs to meet service spares budget for assigned geographical territory Job requires travelling to manufacturing facilities of Markem customers What you need to have The engineer must have 3 - 5 years of hands-on experience in onsite service and customer support of capital goods relating to industrial automation He must be Graduate with Degree in Electrical Electronics BSc maths Physics with at least 60 marks from reputed college Good organizational skills and ability to set priorities and manage time effectively Good level of customer relationship management skills Candidates applying for this position must have own vehicle that can be used for business travel purpose You ll only be the right candidate if you are aligned to our values and culture Collaborative entrepreneurial spirit Winning through customers High ethical standards openness and trust Expectations for results Respect and value people Work Arrangement Hybrid Pay Range - per hour annually Bonus Eligible This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan Commission Eligible This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan Other Compensation This position is eligible to earn other compensation in the form of XX as governed by applicable plan documents and policies We consider several job-related non-discriminatory factors when determining the pay rate for a position including but not limited to the position s responsibilities a candidate s work experience a candidate s education training the position s location and the key skills needed for the position Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work Internal Note - Only use the following benefits paragraph for positions being offered a full benefits package For positions not being offered a full benefits package consult with Dover HR Operations and Dover Legal on the proper benefits information to post Benefits Benefits for this position include a 401 k savings plan with employer contributions medical dental and vision insurance wellness programs health savings account health care and dependent care flexible spending accounts company paid short-term disability and long-term disability company paid employee basic life and AD D insurance supplemental employee and dependent life insurance optional accident hospital indemnity and critical illness insurance adoption surrogacy and fertility benefits and assistance commuter benefits parental military jury duty and bereavement leaves of absence paid time off including XX paid holidays per calendar year paid vacation days beginning at XX hours annually XX paid sick leave hours annually or as provided under state and local paid sick leave laws paid time off beginning at XX hours annually insert Corporate or OpCo specific benefits e g tuition assistance business travel services employee discounts and an employee assistance program that includes company paid counseling sessions and legal services Eligibility for benefits is governed by applicable plan documents and policies All qualified applicants will receive consideration for employment without discrimination on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law Attention Applicants If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process please let us know Likewise if you are limited in the ability to access or use this online application process and need an alternative method for applying we will determine an alternate way for you to apply Please contact Drajesh dovercorp com for assistance with an accommodation Kindly specify Job Requisition Number Job Title and Location in response Job Function Customer Service