Customer Success Specialist,Life Sciences

2 days ago

Satna, India JoVE Full time

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role As a Customer Success Specialist, you will help professors at leading universities in the US integrate JoVE videos into their courses to improve teaching outcomes and student success. You'll play a key role in ensuring users get the most value from their JoVE subscription. You will be working during the EST hours (6.30 PM to 3.30 AM IST) - night shift. Responsibilities: - Conduct daily outreach to Faculty (via calls, emails, and 1:1 demos) to set up JoVE integrations in courses and increase product usage. - Increase JoVE adoption by delivering product awareness sessions across existing customer universities and research institutes. - Grow engagement and usage by delivering presentations at (1) exhibits and conferences, (2) university seminars and workshops, and (3) onsite customer visits. - Strengthen subscription renewal outcomes by ensuring smooth implementation support, and consistent usage of JoVE resources. - Influence product decisions by communicating customer feedback to sales, product, and marketing teams. Requirements: - A Master's degree or PhD in Life Science disciplines. - 1-3 years of experience in customer facing roles is preferred. - Fluent communication skills in English. - Knowledge of education, market trends, and challenges in assigned content areas i.E. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology. - Self-driven, result-oriented and enjoys working in fast paced environments. - Strong interpersonal skills with a passion for remote relationship-building. Why Join JoVE? - You can expect compensation packages competitively placed within the local market. - You will make a direct impact in accelerating science research and in improving student learning in science education. - Opportunity to work with global teams and in an environment that promotes innovation and collaboration. - Our strong promotion from within culture draws a clear path to advance your career with us.

  • Sales And Marketing Specialist

    4 days ago

    Satna, Madhya Pradesh, India skilltix_ Full time

    Company DescriptionSkilltix_ is an innovative e-learning platform dedicated to enhancing skill development. Students can enroll in a variety of courses, gain certifications, and strengthen their abilities for personal and professional growth. Instructors with expertise can utilize the platform to grow their business and reach a wider audience. Skilltix_ aims...

  • Sales & Conversion Specialist

    3 weeks ago

    Satna, India Acumen, Part of Sannam S4 Group Full time

    Role/Title: Sales & Conversion Specialist Location: New Delhi About Us Acumen, established in 2008 under the Sannam S4 Group umbrella, is a premier internationalisation partner for educational institutions worldwide. Originating in India, we have expanded our services across Asia, North America, and beyond, providing comprehensive support to universities and...

  • Telesales Specialist

    2 days ago

    Satna, India Tide Full time

    ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million members...

  • Sales Specialist

    2 days ago

    Satna, India TLC DigiTech Pvt. Ltd. Full time

    Designation : Sales Associate @ Hotels Job Location : Delhi/NCR, Jaipur, Hyderabad, Bangalore, Ahmedabad, Chennai(Based at client hotels) Company Website : www.Tlcgroup.Com Key Responsibilities: 1. To represent the Program and the organization at the hotel. 2. Manage a small Club Ambassador team and provide leadership and guidance to them 3. Responsible for...

  • Sales Executive

    2 weeks ago

    Satna, India Jaipur Bio Fertilizers Full time

    **(JAIPUR BIO FERTILIZER REQUIRED -SALES EXECUTIVE )** **JOB LOCATION: REWA AND SATNA (MADHYA PRADESH)** - Appointing dealers and getting orders from dealers - Setting reasonable sales targets to be achieved by the sales team. - Collecting customer feedback and providing updates to senior management. - Traveling to potential and existing customers within an...

  • Sales Officer

    7 days ago

    Satna, India JAIPUR BIO FERTILIZER Full time

    **(JAIPUR BIO FERTILIZERS REQUIRED -SALES OFFICER )** **JOB LOCATION: NEEMACH, RATLAM, MANDSAUR, REWA AND SATNA (MADHYA PRADESH)** - Appointing dealers and getting orders from dealers - Setting reasonable sales targets to be achieved by the sales team. - Collecting customer feedback and providing updates to senior management. - Traveling to potential and...

  • Forensic Analyst

    2 days ago

    Satna, India Innefu Labs Full time

    Company Description (www.Innefu.Com) We are a Series A Funded New Age Information Security & Data Analytics Company and we take pride in the fact that we have been delivering value to our customers with our innovative offerings and helping them adopt a variety of our security solutions that are based on cutting edge technologies like Artificial Intelligence,...

  • Business Head

    3 weeks ago

    Satna, India TLC DigiTech Pvt. Ltd. Full time

    Role: Business Head, D2C Reports to: Executive Chairman Function:D2C Business Job Purpose: Lead the strategic direction and growth of the Direct-to-Consumer (D2C) business segment, driving revenue, customer acquisition, and service. Develop and execute innovative business strategies to create exceptional user experiences and cultivate strong relationships...

  • Telesales Executive

    3 weeks ago

    Satna, India Visa Master Canada (VMC) Full time

    🌎 Remote Telesales Sales Executive– Immigration Services (Toronto Hours) Location: Remote (India-based) Work Hours: 9.30 AM – 6.30 PM Toronto Time (EST) Languages: English, Hindi, Punjabi/Gujarati (preferred) Number of Positions: 03 Company Overview At Visa Master Canada (VMC), we’re on a mission to make immigration seamless, transparent, and...

  • Graphic Designer

    6 days ago

    Satna, India id8 digital Full time

    Role Description This is a full-time remote role for a Graphic Designer. We are looking for a creative, conceptual and detail-oriented Graphic Designer to create visually engaging and on-brand content across digital and print media. You’ll be responsible for creating impactful designs while leveraging AI tools to enhance creativity, speed, and scale. Key...