Contract Administrator

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive sustainable and agile With more than 28 000 employees who make the world better every day we know we have something special Behind our customers - amazing companies that help feed the world provide life-saving medicine on a global scale and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better We welcome all makers forward thinkers and problem solvers who are looking for a place to do their best work And if that s you we would love to have you join us Job Summary As part of the LCS Contract Delivery Ops team you will be responsible for booking and managing orders related to RA service offerings serving as the primary contact for customers initiating order requests and related activities You will be report to TEAM LEAD - LCS CONTRACTS DELIVERY OPS and work in a hybrid capacity from our Noida- India office Your Responsibilities Build processes in compliance with established SOPs and guidelines Performs several contract administration duties for assigned team s globally Work with proposal admins delivery teams and regional stakeholders to ensure compliance in the service contracts business Normally follow established procedures on routine work requires instructions only on new assignments Have exposure around audits and services contracts Receive assignments in the form of objectives with goals and the process by which to meet goals Maintain the confidentiality of sensitive and proprietary technical financial and commercial information Prior experience Knowledge of SAP and IFS Have required knowledge on commercial aspects of Proposals Procurements Contracts and closures Apply acquired job skills and company policies and procedures to complete assigned tasks Extract data publish necessary reports required by the various regional stakeholders as per the established cadence Contribute to Root cause analysis for any deviation highlighted by the regional stakeholders required documentation of the said deviations and responding to audit processes as when required Use the various official tools available like MS Teams outlook for frequent interaction with peers customers regional stakeholders on discussion related to processes contracts feedback presentations other updates on a regular basis Interact with regional partners and proposal and billing teams to assure project contract progress to meet customer requirements Proficiency in MS Office and Quick base Application The Essentials - You Will Have Bachelor s degree in science commerce business administration or equivalent Minimum of 2 years of experience in Business Operations Should have exposure to Global Work style engagement with clients while sitting at remote locations Willing to work in flexible business shifts global time zones including NA LA time zone to drive business stakeholder connect Proven experience in business operations with hands-on expertise in the order-to-cash domain and strong analytical reporting capabilities Exposure around audits and services contracts Experience in creating detailed work instructions and process workflows Strong continuous improvement mindset with a focus on operational efficiency What We Offer Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development and other local benefits At Rockwell Automation we are dedicated to building a diverse inclusive and authentic workplace so if you re excited about this role but your experience doesn t align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right person for this or other roles LI-Hybrid LI-KV1 Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays Tuesdays and Thursdays unless they have a business obligation out of the office