Specialist - Knowledge Management (Content Management)

Job Description

We are seeking a talented individual to join our Sales Enablement team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

Specialist - Knowledge Management (Content Management)

- As a Content Manager within our International Business Development Unit, you will be at the heart of the action: arming our sales leaders with updated top-quality content (both RFP libraries and slide libraries) which is organised in easy-to-access tools like Seismic and QorusDocs. This is a team-based environment where you will be expected to influence our win rates through maintenance of top-quality centralised materials and proactive thinking.
- In this central team you will be guided and coached by senior colleagues in Europe and will enhance your knowledge and understanding of an entire range of investment topics like private markets investing, ESG investing, capital markets, and more. You will also hone your skills around project management, design, communication of key messages in a concise way, and management of different personality types both internally and externally.

We will count on you to:

- Develop in-depth knowledge of Mercers investment research and client solutions, in order to understand our sales content and keep it updated and evolved using Seismic and QorusDocs.
- Work closely with our bid managers and designers based in Mumbai, and our specialist business-development team members in Europe, who will be using this centralized content for individual RFP / pitch-deck activities.
- Demonstrate ongoing ownership of our sales content and meet key development targets and deliverables with a sense of passion and hunger, for example:
- Execute the day-to-day administration of content
- Manage content repositories and libraries, ensuring organization, version control, and accessibility.
- Monitor content metrics and analytics to assess effectiveness and recommend data-driven decisions.
- Implement content governance policies, including compliance and quality standards.
- Support and influence other business development initiatives such as roll-out of new tools, product launches, marketing initiatives, market research and intelligence. This may involve collaborating with worldwide Mercer colleagues across our wider investment, operational, client and consulting teams.
- Support, guide and coach more junior colleagues over time, and contribute to continuous development of the team.

What you need to have:

- Minimum 4 Years of relevant experience
- Third-level qualification with a strong academic track record and strong interest in capital markets and investment industry
- Energy, proactivity and attention to detail
- Ability to manage multiple projects, stakeholders and deliverables simultaneously
- Proven team player characteristics and interpersonal skills
- Strong IT skills (PowerPoint, Excel, Word with ability to embrace other tools)

What makes you stand out:

- Experience in business development and preparing business proposals for presentation
- Understanding of institutional investment landscape and structures, including private-markets investing such as private equity / private debt
- Creative thinking with high standards of output and ability to generate concise written materials
- Ability to communicate complex issues in a simple and coherent manner.

Why join our team:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person

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