Urgent: Associate, Project Support

4 weeks ago

Mumbai Maharashtra, India GERSON LEHRMAN GROUP Full time

This role is based at our Mumbai office and requires employees to be in the office 3 days in a week The shift time for this role is 3pm to 12 am Position Overview Project Support Specialist GLG is seeking a highly motivated and enthusiastic individual to join the Project Support team in Mumbai Project Support Specialists PSS are responsible for facilitating interactions between GLG s clients and Council Members Council Members are industry experts including global Key Opinion Leaders and senior industry executives working with GLG in a consultative capacity To facilitate these engagements the PSS will work closely with both client-facing GLG Client Solutions professionals and GLG s sophisticated client base which ranges from hedge fund managers to partners at private equity firms and project managers at top-tier consulting firms and Fortune 1000 companies As a Project Support Specialist you will develop a deep understanding of GLG s business model and end-client markets as well as acquire incredible client service experience in a dynamic high-intensity environment Key Responsibilities Facilitate interactions between GLG clients in APAC and requested Network Members experts based in USA Navigate requests with complex compliance requirements and client-specific preferences Establish and build strong working relationships with APAC Client Solutions partners Engage Network Members daily to understand their capabilities and knowledge on specific client requests Interview prospective industry leaders as needed and capture critical data in GLG s extensive profile management systems Successfully execute against project objectives seeing each project through to completion Appreciate the urgency of competing projects and prioritize accordingly Demonstrate adaptability in a fast-paced dynamic work environment Required Skills Superior communication and interaction skills including demonstrated oral written and presentation abilities in a business-focused setting using a variety of communication channels telephone e-mail in-person 1-3 years of work experience preferably working Internet Research Head Hunting Recruitment Market Research Administration Customer Service Customer Support Bachelor s degree or higher from a top tier university Excellent fluency in written and oral English This role is for US Shifts starting from 5pm onwards The following factors will strengthen an applicant s candidacy Demonstrate adaptability in a fast-paced dynamic work environment Superior communication and interaction skills including demonstrated oral and written abilities Demonstrate commitment and attention to detail ideally in a high-volume fast-paced environment Strong problem-solving skills Passion for fast-paced learning especially in a technology-enabled environment Passion for sales and conversation especially a successful track record in phone sales or outreach Ability to communicate and manage relationships across the full professional spectrum including senior colleagues and extremely senior external professionals Interest in building a business and in all business-building related activities We seek bright positive and flexible people who also Act with the highest integrity and professionalism in all their endeavors Think creatively and focus on opportunities for growth Express a strong desire to work in a team Demonstrate the ability and initiative to handle increasing responsibility over time

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