Associate/Sr Associate

18 hours ago

Bengaluru, Karnataka, India BrightCHAMPS Full time
Job Description

Job TItle : Associate/Sr Associate - Student Experience

Job description

- Support students and parents throughout their BrightChamps journey, ensuring a seamless and engaging experience.

- Address concerns and refund requests with empathy, accuracy, and efficiency.

- Manage escalations across chat, call, and email channels to maintain a positive parent and student experience.

- Mentor students to ensure effective app usage and maximize learning outcomes.

- Collaborate cross-functionally with Sales, Tech, and Academy teams to resolve customer issues within stipulated TAT.

- Take ownership of all customer-facing ad hoc requirements from internal teams, ensuring swift and effective execution.

Job requirements

- Candidates with minimum to 1 year of experience in customer experience or support roles.

- Strong communication skills, both written and verbal.

- Empathetic, solution-oriented, and comfortable working in a fast-paced environment.

- Ability to manage multiple channels (chat, email, calls) and collaborate with cross-functional teams.

- A passion for education and a genuine interest in helping students succeed.

-

Job location

HSR Layout, Bangalore

WFO - 6 days a week | rotational Week off,

  • Sr Associate

    3 days ago

    Bengaluru, Karnataka, India Tass & Hamjit Financial Advisory Full time

    Elevate Your Career with Tass & Hamjit Location : Calicut, Kerala.We're looking for a Senior Associate - Advisory to join our team in the GCC Back Office. If you're a qualified accounting professional with 3-5 years of experience and a passion for advisory services, we want to hear from youKey Requirements:- ACCA Affiliate, CMA India Qualified, or CA...

  • Associate/Sr Associate

    14 hours ago

    Bengaluru, Karnataka, India BrightCHAMPS Full time

    Job TItle : Associate/Sr Associate - Student ExperienceJob descriptionSupport students and parents throughout their BrightChamps journey, ensuring a seamless and engaging experience.Address concerns and refund requests with empathy, accuracy, and efficiency.Manage escalations across chat, call, and email channels to maintain a positive parent and student...

  • Sr. Associate

    3 days ago

    Bengaluru, Karnataka, India Acuity Knowledge Partners Full time

    Job Title: IB Qualitative-Quantitative (Associate/ Sr Associate) Location: Bangalore (work from office)Investment Banking Experience Level : 2-6 years Supporting our clients on multiple industries including Consumer, IT/ BPO, Telecom, Real Estate, Infrastructure, Healthcare, Metal & Mining, Retail, Oil & Gas, FIG, Services. Preparing financial analysis...

  • Sr. Associate

    6 days ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Sr. Associate - Oracle Fusion TechnicalManaging business performance in today's fast-paced and dynamic environment is crucial for organizational success.To address this challenge, our team leverages digital transformation opportunities to deliver technology-enabled solutions to clients.We are seeking a highly skilled Sr. Associate to join our Oracle Fusion...

  • Sr. Associate Human Resources

    4 weeks ago

    Bengaluru, Karnataka, India Bigbasket Full time

    Job DescriptionJOBS AT BIGBASKET - A TATA ENTREPRISEPosition: Sr. Associate Human Resources (Recruitment)Location: TinFactory, BangaloreRequired Education: MBA/MSW - Human ResourcesExperience: Fresher or up to 1 year of experience into Recruitment role.Preferred: Candidates with good communication skills and flexible to work for 6 days a weekwill be...

  • Sr. Associate

    5 days ago

    Bengaluru, Karnataka, India TresVista Full time

    About the Department:Research and Investment Services (RIS) is one of the vital service lines offered by TresVista to its clients, providing Modeling and Financial Analysis, Research, Due Diligence, Valuation and Portfolio Management, Deal Sourcing, and Marketing and Communications. The delivery team comprises highly skilled professionals intended to be an...

  • Sr. Associate

    3 days ago

    Bengaluru, Karnataka, India TresVista Full time

    About the Department: Research and Investment Services (RIS) is one of the vital service lines offered by TresVista to its clients, providing Modeling and Financial Analysis, Research, Due Diligence, Valuation and Portfolio Management, Deal Sourcing, and Marketing and Communications. The delivery team comprises highly skilled professionals intended to be an...

  • Sr. Associate

    20 minutes ago

    Bengaluru, Karnataka, India TresVista Full time US$ 1,00,000 - US$ 2,00,000 per year

    About the Department:Research and Investment Services (RIS) is one of the vital service lines offered by TresVista to its clients, providing Modeling and Financial Analysis, Research, Due Diligence, Valuation and Portfolio Management, Deal Sourcing, and Marketing and Communications. The delivery team comprises highly skilled professionals intended to be an...

  • Sr. Associate, Software Engineering

    5 days ago

    Bengaluru, Karnataka, India Alcon Full time US$ 90,000 - US$ 1,20,000 per year

    Summary of Position:As a "Sr. Associate I, Software Engineering" specializing on front-end and user interface development, testing and Support, your primary responsibility will be ensuring timely delivery of related software solutions for the Digital Cockpit, Rule Studio, and Service Portal applications including enhancements/bug fixes/new features. Ensure...

  • Associate Consultant/Sr. Associate Consultant GOSO IBU Incentives

    4 days ago

    Bengaluru, Karnataka, India Lilly Full time

    Job DescriptionTitleGOSO IBU Incentive Compensation Associate Consultant/Sr. Associate Consultant (3-6-year experience)City: BengaluruLCCIState / Province: KarnatakaCompany OverviewRESPONSIBILITES: -The Sales Strategy & Operations Incentive Compensation Associate Consultant/Sr. Associate Consultant will report to the Sales Strategy & Operations Incentive...