SERVICENOW FSM

3 weeks ago

Hyderabad, Telangana, India Mindlinks Informatics Private Limited Full time
Job Description

We MiNdLiNkS IT Consulting are looking for Any IT or NON IT or any Domain experienced resources having 3+ years of experience and willing work from home (WFH) in a reputed MNC in a permanent position and by Upskilling with SERVICENOW FSM(Field Service Management) Module. This is a WORKBENCH Hiring Program, where we train you and let you to work in our internal project, which is Task-Based and Role-Specific Program and we hire for our US, UAE and Australian MNC Clients under the 90 DAYS UPHIRING Program. We have continuous requirements on SERVICENOW FSM for Fresher and experienced resources. These are Permanent Positions and 100% of salary hike will be provided at minimum and joining bonus will be a plus. Monday to Friday and IST hours are preferred to work. Having minimum graduation and good communicational skills and team working spirit is added advantage.

Email us on [Confidential Information] or visit www.themindlinks.com for more details. You can WhatsApp us on +918977324241

Roles & Responsibilities:

Implementation & Configuration:

Configure, develop, and implement ServiceNow FSM solutions tailored to business needs.

Collaborate with stakeholders to gather and analyze requirements for FSM processes.

Customize FSM applications and modules based on best practices.

Integration & Development:

Design and implement integrations between ServiceNow and other systems.

Develop and maintain scripts (JavaScript, Glide scripting) to enhance platform functionality.

Utilize ServiceNow APIs and web services for seamless integration.

User Support & Training:

Provide support and troubleshooting for ServiceNow FSM applications.

Conduct training sessions for end-users to ensure effective usage of the FSM modules.

Create and maintain technical documentation and user guides.

Process Improvement:

Analyze existing FSM processes and recommend enhancements for efficiency.

Collaborate with cross-functional teams to ensure alignment of FSM solutions with organizational goals.

Stay updated on ServiceNow product updates and new features relevant to FSM.

Required Qualifications:

Strong understanding of ServiceNow development and administration.

Proficient in JavaScript, HTML, CSS, and SQL.

Experience with ITIL processes and Service Management frameworks.

Preferred Qualifications:

ServiceNow FSM certification is a plus.

Knowledge of other ServiceNow modules (Incident Management, Change Management, etc.).

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

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